Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,781
4 Stars
254
3 Stars
60
2 Stars
36
1 Star
83
92%of customers recommend this product.
(
1,735 out of
1,885)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Life$aver
on October 11, 2026
Posted by: MiyahW
I use my Nespresso every single day; it has replaced my daily coffee run! It was easy to assemble and I love how I can have iced or hot coffee and all of the different vertuo pod options.
Written by a customer while visiting influenster.com
Customer Rating
5
Nespresso is part of my everyday life!
on October 11, 2026
Posted by: Marel1508
from Miami
[This review was collected as part of a promotion.] I absolutely love Nespresso! I own three Nespresso Vertuo machines: one in my office, one at home, and my new Vertuo Pop, which I purchased specifically for traveling. I love being able to enjoy my favorite Nespresso coffee wherever I am, whether I’m working, relaxing at home, or on the go.
The coffee is delicious, the variety of flavors is amazing, and every cup makes my day a little better. Nespresso has truly become part of my daily routine, and buying the Vertuo Pop was the perfect way to take my coffee experience with me when I travel. I’m a very happy and loyal Nespresso customer, and I can’t wait to try even more coffee varieties!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
So how do I get a replacement, it was a gift.
on October 11, 2026
Posted by: MontyNeedsCoffeeDaily
from Florida
By the time I read the review, I am happier than a clam at half time. A 1 year warranty! (As Rick Flair would say WOOOOO)
10 MONTHS IN WITH GOOD WATER @ It Leaks I hope to finally make coffee without 4 papertowels every time
10 MONTHS IN WITH GOOD WATER @ It Leaks I hope to finally make coffee without 4 papertowels every time
Response from Nespresso USABy Nespresso USA, Customer Service, October 12, 2026
Thanks for your review. Please call 800.562.1465 for assistance with your Vertuo Pop+. Every machine is covered under at least a one-year warranty with repair or replacement parts as needed.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Terrible machine with watery espresso
on October 11, 2026
Posted by: Jody
from Long Beach CA
This just arrived and the espresso and coffee is so watery and weak compared to the larger machines. Machine is very light and you have to hold it down and keep it from moving while at the same time lowering the top and locking it. Very much regret this purchase and I can’t believe all the positive reviews.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, October 12, 2026
Thank you for your review, Jody. All Vertuo machines use the same patented Centrifusion technology to brew a perfect cup to the specific parameters of the blend. Please call directly, 800.562.1465, for troubleshooting to have the best experience with your Vertuo Pop+.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Purchase
on October 9, 2026
Posted by: Candi F
from Long Island New York
[This review was collected as part of a promotion.] We bought this machine two weeks ago and super happy that we did.
It has the best tasting coffee for a home machine.
It has the best tasting coffee for a home machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My New Vertuo Pop
on October 9, 2026
Posted by: John42
from Tampa, FL
[This review was collected as part of a promotion.] I bought the Vertuo pop + machine a couple of weeks ago and I could not be more happy with this purchase, I am able to enjoy a hot frothy cup of delicious coffee in under a couple of minutes I used to walk to the expensive coffee store every morning but now I save so much money using my new Nespresso vertuo machine without leaving the house and the coffee is much better.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new machine!
on October 6, 2026
Posted by: AD
[This review was collected as part of a promotion.] I’m obsessed with my new machine! It’s saving me time and money
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The perfect at home espresso machine!
on October 4, 2026
Posted by: MarianoR
I am in absolute love with this espresso machine! It's super easy to setup and use with or without the app they have available for it. It is very compact and doesn't take up much space in your kitchen. The used pods bin that it has on the side of the machine is so convenient for disposing of all the used pods that you use. The amount of water that the water tank holds is very generous. Once you get around to actually using it. It amazing to watch and see it making the espresso. It's so satisfying!
(click to see the video)
Written by a customer while visiting influenster.com