Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.7
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
400
4 Stars
59
3 Stars
14
2 Stars
5
1 Star
8
96%of customers recommend this product.
(
365 out of
381)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
We love our Nespresso
on May 26, 2023
Posted by: MegMinneapolis
from Minneapolis, MN
[This review was collected as part of a promotion.] This is our second Nespresso machine bc the one we had for years broke. We didn’t even question about getting another one. This one is smaller and more convenient for our limited counter space. Forever fans and loyal customers.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love, love, love the size of my Vertuo Pop Plus
on May 28, 2023
Posted by: Nespresso4ever
from Mandeville, Louisiana
[This review was collected as part of a promotion.] I brought this second Nespresso machine for an extended beach vacation house. It is just perfect, all the Nespresso functions and flavor in a compact package! Bravo!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small package but big flavor!
on May 31, 2023
Posted by: CoffeeKel
from Panama City, FL
[This review was collected as part of a promotion.] My first Vertuo coffee pot - and it works great. The crema is fantastic, and it is ready to brew in about 30 seconds. I had heard the temperature wasn't as hot on the Vertuo line but it is perfect. Very happy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
User friendly!
on July 5, 2023
Posted by: vegasgirl96
from Dayton, Ohio
[This review was collected as part of a promotion.] I bought my Nespresso Vertuo Pop almost a month ago and I use it every single day. It is so easy to use. I have so many different types of coffee to choose from and I don’t feel the need to go out and get coffee away from my house anymore! Totally worth the investment. Do it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Problem with machine
on February 28, 2024
Posted by: Hm
from Brentwood,ca
Had the machine for less than two months..heat element quit, and no foam..too expensive for that to happenBUT the Walnut Creek store couldn’t have been more helpful, gracious and friendly. All resolved and I was on my way.
I would recommend this to a friend!
Response from Nespresso USABy Aimee C., Customer Service, February 29, 2024
Thank you for your review. We are sorry to learn your Vertuo Pop+ did not meet your expectations. We are happy that the staff at the Walnut Creek Store was helpful, gracious, friendly, and able to assist you with exchanging the machine for a Vertuo Next. Your Vertuo Next machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number, 800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. As part of your machine’s maintenance, we recommend you perform a cleaning cycle with water at least once a week to keep your machine brewing at its best. We look forward to you enjoying the many Vertuo blends of coffee while you continue your coffee journey with Nespresso.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great size!
on March 21, 2024
Posted by: jen5921
from dallas, tx
[This review was collected as part of a promotion.] Love the smaller model, works just as well as the previous model I had and takes up less counter space. Note that with the smaller machine, the used pods container is also smaller. Doesn't bother me, but can see someone finding it annoying to empty frequently.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine around!
on March 29, 2024
Posted by: Kenziew753
from Livingston, Texas
[This review was collected as part of a promotion.] I love this machine. I never thought I could make great tasting coffee and macchiatos at home! I'll never go back to anything else.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pop +
on April 1, 2024
Posted by: judyaj
from Tucson, AZ
[This review was collected as part of a promotion.] I replaced a Keurig with a Nespresso Pop + and glad I did! I’m pleased with the different types of coffees and cup sizes as well. Also purchased the Aero 3 frother. The best foam ever!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA