Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Great small machine that is ready for road trips
on January 27, 2026
Posted by: TK
from Chicago area
[This review was collected as part of a promotion.] I bought this to use when traveling to enjoy Nespresso on the road and it is perfect size and performs great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best thing ever
on January 27, 2026
Posted by: TinaG0626
from Chicago illinois
Received this machine from my brother-in-law for Christmas. And I used it every day. I love this machine thinking about getting a bigger one. I also own the kurig and I like this better
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to make coffee
on January 26, 2026
Posted by: CofeeLover123
from San Jose, CA
[This review was collected as part of a promotion.] Very easy and convenient to use. Just one button to push, now I can make coffee to take to work in the morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Very Loud
on January 26, 2026
Posted by: AZViv
from Sun Lakes, AZ
[This review was collected as part of a promotion.] Get your earphones ready… this is my first Pop which replaced an older model Nespresso that I couldn’t keep running… this machine is so loud I leave the kitchen while it’s brewing… my daughter told me hers is just as loud. Great coffee as per usual but be warned, it’s like an airplane taking off.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., January 27, 2026
We expect your Nespresso experience to be seamless and gratifying, Vivian. The pump in your new Vertuo Pop should produce less noise over time. The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. We also recommend running a cleaning cycle weekly and descaling with Nespresso Descaling Solution every 3 months or 300 capsules to keep your machine in peak operating condition and coffee tasting best. Descaling Solution and instructions are available on our website. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best flavors
on January 26, 2026
Posted by: Grace
[This review was collected as part of a promotion.] I use my machine everyday, i love it. highly recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Royalty
on January 26, 2026
Posted by: Shooter
from Batavia, NY
[This review was collected as part of a promotion.] I purchased this a couple of weeks ago and I’m very happy with it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
love!
on January 26, 2026
Posted by: sue1463
[This review was collected as part of a promotion.] so happy with the purchase makes great coffee and lattes
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Our new travel machine
on January 25, 2026
Posted by: EM
from Lakeside CA
[This review was collected as part of a promotion.] Just recently purchased the Vertuo Pop to take with us on ski trips and vacations in general. We have the standard size machine at home and love it! Now we can enjoy the delicious coffee when we’re away!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA