Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,158 Reviews)
Rating breakdown 2,158 reviews
5 Stars
1,733
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
4
Love the Change
on March 11, 2026
Posted by: Fi
from New York
[This review was collected as part of a promotion.] It’s been amazing so far. I’ve been testing out flavors and getting used it it. It’s a bit buggy ( residual water where pods sit) but other than that it’s pretty easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso does it again!
on March 11, 2026
Posted by: RuchiB
I have this in white. So easy to use and clean. There is no waiting for water to heat, coffee to grind or anything. Its super quick and gives excellent tasting coffee every day!
Written by a customer while visiting influenster.com
Customer Rating
5
Best gift
on March 10, 2026
Posted by: The LL Way
from Texas
[This review was collected as part of a promotion.] I got this machine as a bridal shower gift and im so happy with it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on March 10, 2026
Posted by: JJ
from Michigan
[This review was collected as part of a promotion.] So fun. I love it! The espresso is lovely. The pink is very pretty!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Awful functionality
on March 10, 2026
Posted by: Andrew
from Colorado
I received a machine that was defective and kept spilling over the coffee into the back where the wires were. Got it replaced through the warranty problem and the second brand new machine also did the same thing. Not only is it dangerous and almost caused an electrical
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great Coffee, Poor Quality
on March 9, 2026
Posted by: Ale
from Florida/ NY
[This review was collected as part of a promotion.] Sadly after two weeks the machine started to leak coffee from the bottom.
I would recommend this to a friend!
Response from Nespresso USABy Kendall, Customer Service, March 10, 2026
Thank you for your review, Ale. We certainly understand your frustration, and we hope you know that we're here to help. Machine experts are available 24/7 at 800-562-1465 and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee in no time
on March 9, 2026
Posted by: Mercy
from Miami, FL
[This review was collected as part of a promotion.] I haven’t had the machine for a long time, but so far I love it, makes great espresso and very quickly, love how easy it is to operate, the only complaint I have so far is that the machine being very light, when you close the lid you need to hold it in place or it will move, but overall I really like it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek, Modern, Compact
on March 8, 2026
Posted by: Marg14
from Washington, DC
[This review was collected as part of a promotion.] I couldn’t be happier with my Nespresso Vertuo Up in Ocean Blue. The color is absolutely gorgeous and the machine itself is sleek and compact, with a really stylish design that feels both modern and high-end without taking up much space.
It’s also incredibly easy to use and makes consistently great coffee. Honestly, it has become the best part of my morning routine. Five stars all the way!
It’s also incredibly easy to use and makes consistently great coffee. Honestly, it has become the best part of my morning routine. Five stars all the way!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA