Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,158 Reviews)
Rating breakdown 2,158 reviews
5 Stars
1,733
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
The machine is great the coffee is good.
on March 19, 2026
Posted by: John sensitive pianist
from Orlando, Florida
The only problem is curiosity. I want to try all the coffee’ available. This will take time some time as there is so many to choose from. Giving my neighbor my old espresso machine. I’m hooked.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Beautiful!!
on March 18, 2026
Posted by: Little Lilac
from Washington
[This review was collected as part of a promotion.] Love all their flavors, needed a second one for my small office and this was perfect! Super easy to use and takes up no space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Ol’ Reliable
on March 17, 2026
Posted by: demmoore
from Washington DC
[This review was collected as part of a promotion.] I’d been in search of a consistent cup of coffee to start my long days, but it wasn’t until I purchased my Nespresso that I finally found it—its easy to use, sleek design makes for a reliably good boost of energy.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Frothy and delicious
on March 16, 2026
Posted by: Rachel V
from Charlotte, NC
[This review was collected as part of a promotion.] Purchased a week and a half ago. Delicious froth and flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I Love the coffee!
on March 16, 2026
Posted by: Cheribaby espresso
from West palm beach florida
[This review was collected as part of a promotion.] I love the iced coffee with foam it’s so good everytime I make it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Failed Vertuo Pop+
on March 16, 2026
Posted by: Heather
from Atlanta, GA
I was gifted the Vertuo Pop+ cream/yellow top as a housewarming gift. It came with a sample pack of different sized coffees. We only made it through about 6 of the samples when the machine stopped making coffees. It would make all the regular sounds a machine would make but it dribbled out some water and then when we opened it found out it foamed up around the capsule holder/cage. Looked up tips as to how to fix the problem it worked 1 or 2 times and then went back to foaming up around the same area. Tried one more time to fix the problem but it kept having the same problem. I didn't want any more hassles of trying to fix it, so it got sent back. Now I'm trying to figure out which Vertuo machine to replace the Vertuo Pop+. The coffee we were able to make were great.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 17, 2026
We know this is disappointing, Heather. We're here to help with your Nespresso machine and ask that you call Nespresso directly, 800.562.1465. A Machine Expert is available 24/7 to troubleshoot over the phone and provide replacement or repair service if needed. We look forward to hearing from you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth the money, great machine, delicious coffee
on March 16, 2026
Posted by: Mandi
from CT.
[This review was collected as part of a promotion.] Best purchase I made. I wish I bought it sooner. Makes the best cup of coffee. It actually tastes like coffee. Couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very Convenient!
on March 15, 2026
Posted by: Soybubbles
from Texas
[This review was collected as part of a promotion.] I've had this machine for about a month and it's my favorite!!! Its so cute, works well and is really great for when I'm lazy and dont want to make espresso on my manual machine :p
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA