Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Good so far!
on February 12, 2026
Posted by: Jefe
from Chicago, IL
[This review was collected as part of a promotion.] Machine come with an app that provides video instructions to set up and utilize. Easy to follow. Warms up/starts up quickly. Delivers great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine ever
on February 12, 2026
Posted by: brooklynp83_5969
I started out with the pop and it was great! I became quickly obsessed with it and the coffee it produced. I ended up upgrading my pop with a bigger version and took the pop to work! Everyone loves it and it fits so well!
Written by a customer while visiting influenster.com
Customer Rating
4
Yum
on February 11, 2026
Posted by: kattalinj_7651
Do I like this yes. But do I also wish I got a regular espresso machine also yes. This is convenient and makes a good consistent cup, but I found it to get so expensive very quickly to keep buying the pods. But it was very beginner friendly and easy to set up!
Written by a customer while visiting influenster.com
Customer Rating
1
Faulty
on February 9, 2026
Posted by: DMTRS
It has started leaking, and slightly bending the caps. I did troubleshooting with an agent over the phone, and it did resolve the issue for about 5 cups . The "cleaning" he talked me through isn't working now. Now I have a stockpile of coffee, and no way to make it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, February 10, 2026
Thank you for your review, Denise. We're glad you reached out to us for a resolution but understand that the fix was not long-lived. Please call again, 800.562.1465, to share your concerns and our Machine Expert will be pleased to assist you in coming to a satisfactory resolution. Your Vertuo Pop+ is covered under a one-year warranty with repair and replacement service as needed, so we look forward to hearing from you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
First Nespresso
on February 8, 2026
Posted by: Mint Coffee
from Wyoming
[This review was collected as part of a promotion.] Love the color and simple it was to setup and use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee lover go get it
on February 7, 2026
Posted by: Emmanuella L
Ive been using the nespresso vertuo pop and i absolutely love it
The pods feets very well and the settings also work well, its make coffee in seconds and the crema come out smooth and rich.
The design is modern and fun and it instantly upgrades my kitchens and super powerfull brewer.
The pods feets very well and the settings also work well, its make coffee in seconds and the crema come out smooth and rich.
The design is modern and fun and it instantly upgrades my kitchens and super powerfull brewer.
Written by a customer while visiting influenster.com
Customer Rating
5
Great taste and easy to use!
on February 7, 2026
Posted by: Patkmat
from Texas
[This review was collected as part of a promotion.] Nespresso coffee is so amazing. It's rich and foamy and very satisfying to drink. The Pop machine is extremely easy to use. Even my husband who is disabled can use and enjoy it with ease.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Value & Coffee
on February 6, 2026
Posted by: KayVan
from Southeast USA
[This review was collected as part of a promotion.] Great value for the price. It’s a little louder and clunkier to operate than the more expensive Nespresso machines, but the coffee it produces is just as excellent, and the compact form factor is also a plus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA