Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(1,983 Reviews)
Rating breakdown 1,983 reviews
5 Stars
1,594
4 Stars
231
3 Stars
55
2 Stars
31
1 Star
72
92%of customers recommend this product.
(
1,552 out of
1,683)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Convenient Machine!
on January 3, 2026
Posted by: belle
from Los Angeles, CA
I received this machine after owning a Keurig and an espresso machine for years. I recently got into lattes and for someone who hates getting up early in the morning, this machine is prefect for making on the go iced lattes. The machine does the work, and I don’t have to do much cleanup. Sooooo worth having. Great for guests too.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great for the office
on January 5, 2026
Posted by: Coffee81
from Maine
[This review was collected as part of a promotion.] I like the Pop Plus. I wish it was a bit quieter but on the whole it’s perfect for the office.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Machine Ever
on January 8, 2026
Posted by: raerae
from Eaton Ohio
[This review was collected as part of a promotion.] I brought this around christmas and love it coffee everyday love trying the flavors of coffee an experimenting with my coffee best decision ever
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on January 13, 2026
Posted by: Chance
from Colorado
[This review was collected as part of a promotion.] I purchased this a few weeks ago and love the machine. It’s much quieter than our previous. If you want full cups of coffee you might want to go to the next water size up. Otherwise this machine is great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Good Brew but few options
on January 16, 2026
Posted by: Lindsay K21
from Rochester, NY
The taste is good but the spout/tray design is flawed.
I also find that the nespresso really limits your options. I love to explore small batch roasters but you can't do that with these machines... you get nespresso branded or Starbucks and thats it. Its disappointing. My Kerrigan and pour over get more use than the nespresso.
I also find that the nespresso really limits your options. I love to explore small batch roasters but you can't do that with these machines... you get nespresso branded or Starbucks and thats it. Its disappointing. My Kerrigan and pour over get more use than the nespresso.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 17, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Changed my coffee-drinking life!
on January 17, 2026
Posted by: AMGMG
from Los Angeles, CA
[This review was collected as part of a promotion.] Nespresso is so easy to make & even easier to drink! It is delicious, so much so that it is the only coffee I could drink without milk. And I love the many flavors. AND I save a ton of money not visiting Starbucks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super simple to use and great coffee
on January 18, 2026
Posted by: Brian
from Appleton, wisconsin
[This review was collected as part of a promotion.] I bought our Nespresso pop a few weeks ago for our office and we all enjoy the good coffee. Good purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best flavors
on January 26, 2026
Posted by: Grace
[This review was collected as part of a promotion.] I use my machine everyday, i love it. highly recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA