Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
4
Good looking, compact and efficient
on February 21, 2026
Posted by: Z
from NYC
[This review was collected as part of a promotion.] My Vertuo Pop in licorice black is sleek, compact and efficient. Coffee comes out w a nice head of foam and is delicious. I wish it were hotter, but 15 seconds in the microwave fixes that.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for Coffee Lovers!
on February 21, 2026
Posted by: yxreG
If you’ve been wanting a coffee or espresso machine but don’t understand anything about grinding coffee or weighing it, this machine is great for beginners. It offers the convenience that other machines don’t; each pod comes in a specific brewing size. You can make anything from a espresso shots to lattes & more! The coffee doesn’t taste watered down, if anything it has a lot of flavor. I’ve had it since December 2025 and so far it has functioned great, at first I was scared about the loud noise but it is normal & only for a few minutes when the coffee is brewing. The packaging it came it kept my machine protected through the shipping journey and it was really easy to assemble. The only con is that the price for the coffee pods are a bit pricey but okay for the taste.
Written by a customer while visiting influenster.com
Customer Rating
5
Best purchase ever
on February 19, 2026
Posted by: Dougan
from Princeton , Texas
[This review was collected as part of a promotion.] Seriously the best purchase I have made coffee maker wise. The coffee is way better quality than I have ever experienced and the machine works so well and is easy to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
on February 18, 2026
Posted by: Dee
from Kansas City, MO
[This review was collected as part of a promotion.] I believe it would be a better experience for users to have a book of recipes that includes ways to use both the espresso and coffee to make even more flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Morning motivation
on February 17, 2026
Posted by: AndreinaG
Just with the smell of a nespresso should be enough reason to get one. Super easy to use and excellent quality serve. If you are for good brew and taste this is the one to pick.
Written by a customer while visiting influenster.com
Customer Rating
5
The Best
on February 15, 2026
Posted by: stcroixboix
from USVI
[This review was collected as part of a promotion.] The best coffee maker hands down. I’d gladly buy one for all my friends.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Stopped working after about a year
on February 13, 2026
Posted by: Jj
This broke after about a year. I would have a blinking red light error and couldn't find any solutions across the internet. This is apparently a common issue if you look it up.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, February 14, 2026
Thank you for your review. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super nice!
on February 13, 2026
Posted by: kristinagnars
Excellent machine. Love the color ways and the easy of use.
Written by a customer while visiting Nespresso USA