Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(1,983 Reviews)
Rating breakdown 1,983 reviews
5 Stars
1,594
4 Stars
231
3 Stars
55
2 Stars
31
1 Star
72
92%of customers recommend this product.
(
1,552 out of
1,683)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Best for the Price
on December 1, 2025
Posted by: J N K
from Michigan
[This review was collected as part of a promotion.] Name of this game is consistency !! Nespresso does it so good and much recommended product for coffee lover.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Really loud
on November 5, 2024
Posted by: Britt24
from Orange Beach, AL
Love the size, but is it normal for it to sound like a jet engine is taking off? This is my first Nespresso purchase and the coffee and expresso are great it is just so loud!
I would recommend this to a friend!
Response from Nespresso USABy Allison, Customer Service, November 6, 2024
Thank you for your review. Noise during the brewing process is very normal, especially at first. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the new features
on December 30, 2025
Posted by: COOP04
from Aurora,co
[This review was collected as part of a promotion.] Got as a family gift for christmas. No more starbucks. Saves us alot of money. Plus tye new feature of turning any pod into espresso is great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertou Pop
on January 5, 2026
Posted by: Delicious Coffee
from Wahiawa, Hawaii
[This review was collected as part of a promotion.] I love every Nespresso purchase I’ve made. The vertou pop works very well & the coffee is delicious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
on February 18, 2026
Posted by: Dee
from Kansas City, MO
[This review was collected as part of a promotion.] I believe it would be a better experience for users to have a book of recipes that includes ways to use both the espresso and coffee to make even more flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Dream Machine 💙
on February 27, 2026
Posted by: Gentlemist82
from Fort Mitchell, AL
[This review was collected as part of a promotion.] I love my machine. My favorite feature is being able to change the brew size directly on the machine or through the Nespresso app. I never get bored because there are so many pod options that try.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great Coffee, Poor Quality
on March 9, 2026
Posted by: Ale
from Florida/ NY
[This review was collected as part of a promotion.] Sadly after two weeks the machine started to leak coffee from the bottom.
I would recommend this to a friend!
Response from Nespresso USABy Kendall, Customer Service, March 10, 2026
Thank you for your review, Ale. We certainly understand your frustration, and we hope you know that we're here to help. Machine experts are available 24/7 at 800-562-1465 and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee!!
on April 7, 2026
Posted by: Kmack81
from Anniston, AL
[This review was collected as part of a promotion.] This machine makes the best cup of coffee I have had at home in a long time and I love the fact that it is purple!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA