Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,158 Reviews)
Rating breakdown 2,158 reviews
5 Stars
1,733
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Looks good on the counter
on May 10, 2026
Posted by: Thegirlwhodrankstars
from Sioux Falls, SD
[This review was collected as part of a promotion.] This machine is so lovely! We have a larger machine at work and I had to get one of these cute ones for home. I'm about to have a baby and hot coffee is a morning staple for me. This is the easiest most delicious cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Buy
on May 10, 2026
Posted by: Jess
[This review was collected as part of a promotion.] Bought this a month ago and really happy with my purchase!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on May 9, 2026
Posted by: Rachelle
from Elm springs, AR
[This review was collected as part of a promotion.] I love my Nespresso. I should have gotten it sooner. Makes different sizes of nespresso and every flavor I’ve tried has been great. I’m addicted.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee maker
on May 8, 2026
Posted by: Mac
from Adelphi, MD
[This review was collected as part of a promotion.] A convent coffee maker in a compact size that brews your coffee in two minutes and is easy to clean up for a very reasonable price!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This machine is great just be prepared for the pod
on May 6, 2026
Posted by: NikiB
This is literally the best coffee machine I have ever used now I drink nothing but iced lattes every day and they are literally better than Starbucks if you’re looking for a good product definitely try this one and the pink color is amazing
Easy set up. The only downside is that the pods are kind of expensive but that can be expected with such an advanced machine. Maintenance is easy. I clean it around once a week. It’s super simple. The noise is about three out of 10. It is a little noisy, but it is brewing no more than a regular coffee pot learning curve is easy you press the button you wait for it to become solid and you pop your potted. It is great.
Easy set up. The only downside is that the pods are kind of expensive but that can be expected with such an advanced machine. Maintenance is easy. I clean it around once a week. It’s super simple. The noise is about three out of 10. It is a little noisy, but it is brewing no more than a regular coffee pot learning curve is easy you press the button you wait for it to become solid and you pop your potted. It is great.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect gift!
on May 5, 2026
Posted by: Dseth
from Atlanta, GA
[This review was collected as part of a promotion.] Bought this as a gift and it was perfect! Super user friendly and fits perfectly in her apartment!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Up Disappointment
on May 4, 2026
Posted by: ursanak
from Jacksonville, FLorida
I was excited to receive my new Vertuo Up machine...what a disappointment! It makes the biggest mess when brewing: wet capsules, wasted coffee in the capsule basket, splatters when you open the top to insert or eject the capsule. I regret not staying with my "tried and true" Evoluo favorite.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, May 4, 2026
Thank you for your review. We certainly understand your frustration, and we're here to help. Please give us a call, we're available 24/7 at 800-562-1465. We look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on May 4, 2026
Posted by: Sben8
from IN
[This review was collected as part of a promotion.] I Bought this almost a month ago and I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA