Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,156 Reviews)
Rating breakdown 2,156 reviews
5 Stars
1,732
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
81
92%of customers recommend this product.
(
1,691 out of
1,838)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
2
Leakage after two weeks!
on April 22, 2023
Posted by: CoffeeLove13
from Los Angeles, CA
I wanted to like this machine so bad, but it only worked fine just for the first two weeks. Everytime, I ran the water for cleaning, there would be continuous leakage. I called Nespresso and they are replacing it but I don’t think it’s normal that this happened when the machine is only two weeks old…
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, April 24, 2023
Thank you for your review. We are sorry to learn that you received a faulty Vertuo Pop Plus machine, and thank you for taking the time to reach out and giving us the opportunity to resolve this issue. Please kindly be advised that this machine comes with a one-year warranty and lifetime troubleshooting support available via our phone number. We are available 24 hours a day, seven days a week at 1-800-562-1465, so you may call anytime at your earliest convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on April 22, 2023
Posted by: TiffanyM
[This review was collected as part of a promotion.] This machine has been the best! It makes top notch coffee and allows me to have the wonderful flavor and taste of a coffee shop drink without the coffee shop prices! So many great varieties to choose from and we can’t wait to try more!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pop+
on April 22, 2023
Posted by: Knorrli
from Monrovia, CA
[This review was collected as part of a promotion.] Bought this for my daughter she loves it and makes three cups a day
Written by a customer while visiting Nespresso USA
Customer Rating
5
So cute
on April 22, 2023
Posted by: Sweet britches
from Central Washington state
[This review was collected as part of a promotion.] Have my Pop for 2 weeks and live it. The size is fantastic!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quality coffee fast!
on April 22, 2023
Posted by: fairyfortune
[This review was collected as part of a promotion.] I graciously received these products for free from Influenster and Nespresso in exchange for my honest review, so here it is! I am so so excited to review this one. I have the KCup machine and I have to say I prefer the Nespresso much more! I love that it’s sleek and compact for a machine, the included glass cups included in my bundle feel expensive and lush. I have just about tried every pod of coffee as well and the smooth creamy texture has me going back for more. The size of the pods correlate with the size of coffee, so that was fun to experiment with. I absolutely love the when you open the top the pod is dumped into the trash bin located on the side. Everything about this machine is convenient! I absolutely love coffee and drink it all day long often black. This machine makes me love it plain even more. My husband loves this machine even more and between us we use it constantly all day long, and it keeps up beautifully! The only only reason for a star off is that it’s loud. Like it sounds like a plane taking off loud! But that’s a small price to pay for barista style coffee. I’m a lifelong Nespresso fan for sure!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cafe coffee at home
on April 22, 2023
Posted by: certifiedtired_2455
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Pop+ Deluxe Bundle from Influenster in exchange for my review and I am in LOVE! I have a serious coffee addiction. I love to go to local coffee shops and get a nice iced coffee or specialty drink but with my Nespresso, I can make all the drinks I love right at home.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great variety of coffees
on April 21, 2023
Posted by: Jesus
from Spring branch Texas
[This review was collected as part of a promotion.] I love all the variety of coffees and that you keep making more selections
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on April 21, 2023
Posted by: Candcmarek
from Ca
[This review was collected as part of a promotion.] This is my second machine, bought the smaller version to put In our RV so I would not have to always take my main machine. Love the slightly smaller version. And the pop of color is really pretty.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA