Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,075 Reviews)
Rating breakdown 2,075 reviews
5 Stars
1,664
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,622 out of
1,765)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Nice and bright!
on April 3, 2026
Posted by: Sylvis88
from Pittsburgh, PA
[This review was collected as part of a promotion.] I bought this to use in our travel trailer, I love the color and small size.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Happy with our new Vertuo Pop+
on April 3, 2026
Posted by: Neil
from Huntingdon Valley, PA
[This review was collected as part of a promotion.] Our original Vertuo was starting to conk out (but it lasted us a solid 7 years and 3 moves!), so we decided to get the sleeker Vertuo Pop+. It looks great. Fairly quiet. But the downside of the sleekness is limited space for the disposal bin for the pods. The disposal bin also gets a tiny bit of liquid in there from the pods. Slightly annoying, but not a deal breaker. Works great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I refuse to go without Nespresso
on April 2, 2026
Posted by: Skip
from Heath, Ohio
[This review was collected as part of a promotion.] This is my second Vertuo Pop+. After a storm and electrical surge deemed my original one needing replaced. I loved the quality of the machine and freshness of coffee. I never enjoyed decaf before Nespresso, now I look forward to it late in the afternoon. So many kinds to try and a machine that is easy to use and integrated with the app is a plus. Nespresso is a well run company that makes extraordinary products.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
on April 1, 2026
Posted by: Lenny G
from Lake worth ,florida
The coffee does not come out hot Itleakedon the bottom. My old machine was better. But it broke
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, April 2, 2026
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Machine great machine
on March 29, 2026
Posted by: LorenF
I love love this coffee machine! It makes coffee shop level of espresso and coffee drinks. It’s a great addition to your home. It’s a great investment.
Written by a customer while visiting influenster.com
Customer Rating
1
Not a fan
on March 26, 2026
Posted by: Court
Way more of a hassle than it’s worth. First the pods are so expensive. So I found a kit to refill my own but they cause the machine to clog. I now have to rinse it almost everyday but I use it. Not worth it for the money.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 26, 2026
We're sorry you did not enjoy the Nespresso experience, Court. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
on March 26, 2026
Posted by: Paul
Best coffee I've ever had. The crema is out of this world, it's like whipped coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Recommend other vertuo machines, regret the Pop
on March 25, 2026
Posted by: KK
from Arkansas
I bought my pop two years ago for my office. Through the years, I have owned three other Nespresso Vertuo machines. I regret buying the pop. It is loud and has irregular coffee results, sometimes watery, sometimes burnt tasting.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 26, 2026
We're sorry you did not enjoy the Vertuo Pop. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Written by a customer while visiting Nespresso USA