Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,075 Reviews)
Rating breakdown 2,075 reviews
5 Stars
1,664
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,622 out of
1,765)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Small but mighty
on April 24, 2023
Posted by: RM
from New York
[This review was collected as part of a promotion.] We just received the new Vertuo Pop Plus machine and couldn’t be happier. Perfect cup of coffee and takes up a lot less space than our previous Nespresso machine.
Great for a smaller household. Highly recommend!
Great for a smaller household. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee Machine
on April 24, 2023
Posted by: DRubio
from Fresno, CA
[This review was collected as part of a promotion.] Really hooked on this coffee. Just bought another machine for our trailer. Can’t leave home without it. No other coffee out there that could be made in the comfort of your home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee Machine Ever
on April 24, 2023
Posted by: Matt
from Anaheim, CA
[This review was collected as part of a promotion.] I just recently purchased a new Nespresso Vertuo Pop Plus Deluxe, and I couldn't be happier. I love the price point as well as the quality of coffee that comes out of my machine. The delivery was seamless, and the setup was quite easy. I am thinking of getting a second machine, one for work and one for home. It's hard to drink coffee any other way than the Nespresso way. Foamy.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Compact and fast
on April 23, 2023
Posted by: lilmak52
[This review was collected as part of a promotion.] I love the foam it creates when it brews. I enjoyed the variety pack to see which roast I would like. The reveal cold coffee glasses have a nice design and are lightweight. The machine itself is very simple to use and no fuss to it. I enjoy the automatic disposal of the pod when you open it after use. Overall a great machine for something a step up from your usual cup of coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic machine
on April 23, 2023
Posted by: Carlr
from Cape Cod
[This review was collected as part of a promotion.] Thoroughly enjoy the output of this machine. Creates great crema. With coffee I normally add crème. Not necessary here.
This is not my first machine. I bought this one because of its size. Fits perfectly on the boat!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful
on April 23, 2023
Posted by: audrianak
[This review was collected as part of a promotion.] This is such a great addition to the Nespresso line! We have been using it everyday. I love the variety of flavors and theself removing pod feature as we would always forget the pods in our keurig.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazingggg
on April 22, 2023
Posted by: Mimi
from Passaic
[This review was collected as part of a promotion.] I got this for my parents and they absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Leakage after two weeks!
on April 22, 2023
Posted by: CoffeeLove13
from Los Angeles, CA
I wanted to like this machine so bad, but it only worked fine just for the first two weeks. Everytime, I ran the water for cleaning, there would be continuous leakage. I called Nespresso and they are replacing it but I don’t think it’s normal that this happened when the machine is only two weeks old…
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, April 24, 2023
Thank you for your review. We are sorry to learn that you received a faulty Vertuo Pop Plus machine, and thank you for taking the time to reach out and giving us the opportunity to resolve this issue. Please kindly be advised that this machine comes with a one-year warranty and lifetime troubleshooting support available via our phone number. We are available 24 hours a day, seven days a week at 1-800-562-1465, so you may call anytime at your earliest convenience.
Written by a customer while visiting Nespresso USA