Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,158 Reviews)
Rating breakdown 2,158 reviews
5 Stars
1,733
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Cafe quality cup of coffee at home.
on May 6, 2023
Posted by: amandagb408_8426
[This review was collected as part of a promotion.] I no longer have a reason to go to a coffee shop. The ease and smooth taste is beyond. I have never been this excited to wake up and make my cup of coffee. I recommend anyone who wants to upgrade their morning routine, this is the machine they need.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Keurig convert
on May 6, 2023
Posted by: annielewis
[This review was collected as part of a promotion.] I never thought I’d be a keurig concert but here I am! I love this machine! It’s so easy to use, the flavors are so smooth and delicious! It’s easy to make specialty coffees and switch to get different brews. I also love that I can so easily clean this! I always worried with other machines what I was drinking and I don’t with this! So much variety and it taste fresh like a coffee house!!!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Looks great, but a bit short
on May 6, 2023
Posted by: JimO
from Green Cove Springs, FL
[This review was collected as part of a promotion.] We typically like to have our coffee in a mug that is a bit larger especially when using Nespresso because it froths the coffee at the end of the brewing cycle we need something bigger than 7.7 oz. We also add creamer before we start brewing. This machine is a bit short for most of our coffee mugs, even with the cup stand removed. Nice to see some other colors. If this were about an inch taller, it would get 5 stars.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Support, May 8, 2023
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoPop Plus machine. Please keep in mind the Alto 12oz. capsules that are compatible with this model are available if you are interested in a larger serving size. To accommodate a larger mug under the spout we suggest using the capsule drawer and placing the machine on top. Should you come across any issue or concern Nespresso provides lifetime troubleshooting support and the machine has a one-year warranty. We are available 24 hours a day, seven days a week for your service and support, at 1-800-562-1465, so you may call anytime at your earliest convenience. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee selection and Vertuo Pop machine
on May 5, 2023
Posted by: MDR
from Phoenix, Arizona
[This review was collected as part of a promotion.] Bought a second machine for travel, the Vertuo Pop. The coffee selection is great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on May 5, 2023
Posted by: farrah
from florida
this is my very first nespresso order and it did not disappoint, amazing coffee and so easy to use! packaging was also packaged very well, thank you nespresso!! 🥰
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product!
on May 5, 2023
Posted by: Brice12
from New York, NY
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and it is amazing!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful color
on May 5, 2023
Posted by: MamaKy
from Rockford, IL
[This review was collected as part of a promotion.] I got this for a coffee bar I put in my room and love that it’s compact and doesn’t take up as much space as my vertuo plus
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso fan
on May 5, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I currently own a Nespresso vertuo and am a big fan. This new model was not as much of a space saver as I was expecting. It also was a bit more clunky then the current model. I do like that this one allows for adjustment of the cup height. The quality of coffee is amazing and such a game changer compared to a typical pod machine. It also is great for iced coffee with their cute accessories. The clear glass is a vibe!
Written by a customer while visiting Nespresso USA