Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(1,983 Reviews)
Rating breakdown 1,983 reviews
5 Stars
1,594
4 Stars
231
3 Stars
55
2 Stars
31
1 Star
72
92%of customers recommend this product.
(
1,552 out of
1,683)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
4
love!
on January 26, 2026
Posted by: sue1463
[This review was collected as part of a promotion.] so happy with the purchase makes great coffee and lattes
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Royalty
on January 26, 2026
Posted by: Shooter
from Batavia, NY
[This review was collected as part of a promotion.] I purchased this a couple of weeks ago and I’m very happy with it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Very Loud
on January 26, 2026
Posted by: AZViv
from Sun Lakes, AZ
[This review was collected as part of a promotion.] Get your earphones ready… this is my first Pop which replaced an older model Nespresso that I couldn’t keep running… this machine is so loud I leave the kitchen while it’s brewing… my daughter told me hers is just as loud. Great coffee as per usual but be warned, it’s like an airplane taking off.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., January 27, 2026
We expect your Nespresso experience to be seamless and gratifying, Vivian. The pump in your new Vertuo Pop should produce less noise over time. The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. We also recommend running a cleaning cycle weekly and descaling with Nespresso Descaling Solution every 3 months or 300 capsules to keep your machine in peak operating condition and coffee tasting best. Descaling Solution and instructions are available on our website. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great small machine that is ready for road trips
on January 27, 2026
Posted by: TK
from Chicago area
[This review was collected as part of a promotion.] I bought this to use when traveling to enjoy Nespresso on the road and it is perfect size and performs great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent cup of coffee
on January 27, 2026
Posted by: ben23
from Phoenix
[This review was collected as part of a promotion.] This machine is awesome! So far it’s been working great the set up process was easy to follow
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good coffee
on January 27, 2026
Posted by: MAD
from Wilmette, Illinois
[This review was collected as part of a promotion.] Very happy with this simple to operate machine. Used pod container a bit small.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Stylish Product
on January 28, 2026
Posted by: AJ
[This review was collected as part of a promotion.] I recently purchased the Vertuo Pop Plus, and it has completely upgraded my daily coffee routine. The machine is compact and stylish, so it fits perfectly on my counter without taking up much space, but still looks modern and high‑end. What I love most is how easy it is to use. With just one button, it heats up quickly and brews consistently rich, smooth coffee with a thick crema every time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
It's a treat at every use.
on January 28, 2026
Posted by: ELF22
from Lynchburg VA
[This review was collected as part of a promotion.] I bought this with the referal code from a family member and it has felt like a treat every morning (and afternoon) when I can get a cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA