Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
4
Great Entry Nespresso Machine
on May 6, 2023
Posted by: Benstergram
from Los Angeles Ca
[This review was collected as part of a promotion.] This is my second Nespresso unit. I bought this for my workplace. It is simple and easy to use. The unit doesn’t produce hot enough coffee like my previous unit but still works great.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Support, May 8, 2023
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoPop Plus machine. Nespresso provides lifetime troubleshooting assistance and the machine has a one-year warranty. We are happy to further assist you by phone regarding the temperature issue you've mentioned. We are available 24 hours a day, seven days a week for your service and support, at 1-800-562-1465, so you may call anytime at your earliest convenience. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love Minimalist Style
on May 6, 2023
Posted by: Minimalist
from California
[This review was collected as part of a promotion.] I try to live as a minimalist but still obtain the things I love. I have been wanting this compact, minimalist design with several cup size options! Thank you creating this simple look!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on May 6, 2023
Posted by: Gs
from Ct
[This review was collected as part of a promotion.] I love the compact machine for my office! Make great cupola coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Fast, easy, yummy
on May 6, 2023
Posted by: padimc12
[This review was collected as part of a promotion.] This was a really cool product to try. Ive had a keurig for years and it works very similar so it was easy to figure out. This machine is loud during the brewing process similar to a vacuum. It brews fairly quickly and i like the foam it produces as well as a strong cup of coffee. With only the one button on the top i like how i dont have to fuss about figuring out what setting is correct for the spacific coffee. Its nice that when you open the machine that it pops the pod out for you. With the water well on the side of the machine it makes it easy to fill although i would have liked it better if it was behind the machine so it wasnt so wide.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Nespresso machine!
on May 6, 2023
Posted by: Colleen 18
from New Jersey
[This review was collected as part of a promotion.] I visited the Nespresso store, and they were amazing in giving me some guidance as to what would work best for me.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
This doesn’t take up a ton of counter space.
on May 6, 2023
Posted by: Vlk
from Georgia
[This review was collected as part of a promotion.] This is my second Nespresso machine, and I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cafe quality cup of coffee at home.
on May 6, 2023
Posted by: amandagb408_8426
[This review was collected as part of a promotion.] I no longer have a reason to go to a coffee shop. The ease and smooth taste is beyond. I have never been this excited to wake up and make my cup of coffee. I recommend anyone who wants to upgrade their morning routine, this is the machine they need.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Keurig convert
on May 6, 2023
Posted by: annielewis
[This review was collected as part of a promotion.] I never thought I’d be a keurig concert but here I am! I love this machine! It’s so easy to use, the flavors are so smooth and delicious! It’s easy to make specialty coffees and switch to get different brews. I also love that I can so easily clean this! I always worried with other machines what I was drinking and I don’t with this! So much variety and it taste fresh like a coffee house!!!
Written by a customer while visiting Nespresso USA