Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,158 Reviews)
Rating breakdown 2,158 reviews
5 Stars
1,733
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
3
Great coffee maker
on June 6, 2023
Posted by: Lyne
from Los Angeles
[This review was collected as part of a promotion.] I purchased this machine to use for pour over coffee; however, the nespresso carafe does not fit under the coffee dispenser. Otherwise it makes delicious coffee.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall S, Customer Service , June 7, 2023
Thanks for your honest review, Lyne. The Vertuo Pop + will need to be propped up on a shelf or capsule drawer to accommodate cups for Alto and Carafe due to its size. If you have any further questions or concerns, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the new machine and coffee bundle
on June 5, 2023
Posted by: Gabi
from Montgomery, AL
[This review was collected as part of a promotion.] I got one of the new vertuo pop plus’ and so far so good. I got it for work and the yellow color is just gorgeous! I also love the new flavored coffee bundle! It has all my favorites!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I like the machine
on June 5, 2023
Posted by: No nick name
from Madison Ave NYC
[This review was collected as part of a promotion.] I came to the store to chose it😊 I am 94 years old but wanted to see all choices.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth it
on June 4, 2023
Posted by: SDBob120
from Phoenix
[This review was collected as part of a promotion.] I sent this as a gift to a friend. He loves the coffee, the simplicity, and the convenience of having the Pop in his office.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Just not hot enough
on June 4, 2023
Posted by: Rkbest
from Washington state
[This review was collected as part of a promotion.] We have had it under a month. We wish it was hot. The flavor is smooth and delicious. We heat the yeti and heat the creamer which helps.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Coffe not HOT, weak and bitter
on June 3, 2023
Posted by: Myself
from california
I bought this because it was suggested to me by a friend. Her older version was noisy but coffee was hot and delicious no need for milk. New machine makes bitter coffee and now had to buy a milk frother and coffee is luke warm at best, bitter and weak. What a waste of money.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, June 5, 2023
Thank you for your review. This is certainly not the experience we want you to have with your new Vertuo Pop+ machine. Please contact our team of Machine Experts at 800-562-1465. We will locate your account and troubleshoot to the best of our abilities via our Video Concierge service.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on June 3, 2023
Posted by: CaiSch
from California
[This review was collected as part of a promotion.] My old coffee maker died so I decided to switch to this. It’s been so great and quick in the mornings. I’m definitely glad I made the switch.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size
on June 3, 2023
Posted by: Mr Eddie
from North Carolina
[This review was collected as part of a promotion.] I have a Nespresso machine at home but wanted one for my office. The Vertuo Pop + is the perfect size for my office. Now I can have a great coffee at home and work. Thank you!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA