Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,075 Reviews)
Rating breakdown 2,075 reviews
5 Stars
1,664
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,622 out of
1,765)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
The coffee maker of my dreams.
on April 25, 2026
Posted by: RebeccaS
I purchased the nespresso vertuo pop
Plus in the beige color. I absolutely love it. It makes a perfect brew every time with a beautiful foam layer on top. It’s easy to use, and can even connect to your phone for settings. Love it.
Plus in the beige color. I absolutely love it. It makes a perfect brew every time with a beautiful foam layer on top. It’s easy to use, and can even connect to your phone for settings. Love it.
Written by a customer while visiting influenster.com
Customer Rating
1
Worst design ever
on April 25, 2026
Posted by: Maria
Poor design holds mold and coffee and only storage for a few pods. Returning immediately
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, April 27, 2026
We share your disappointment with your machine experience and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please escalate these concerns by giving us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Overall great machine
on April 25, 2026
Posted by: kay1234
from Ohio
I bought this machine about 2 months ago, and I have never been so impressed with a coffee machine before. It makes the best espresso, and it has run great so far. It looks so cute at my coffee station, and I have made so great drinks (with saving tons of money not having to go to coffee shops). If you’re wondering if you should buy this, do it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this coffee machine!!
on April 24, 2026
Posted by: cbur25
from Missouri
[This review was collected as part of a promotion.] We bought this machine a couple of weeks ago and we love it!! Haven’t been to a coffee shop since and have enjoyed making my own coffees at home! Easy to close compared to other Nespresso machines, it’s quick to make the coffee, and we love the iced creations option.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine
on April 23, 2026
Posted by: Pinkcoffeelover
from California
[This review was collected as part of a promotion.] This machine is great it makes my coffee delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!!
on April 23, 2026
Posted by: EGomez
from Houston
[This review was collected as part of a promotion.] Absolutely love our Nespresso machine!! It’s super easy to use. Super easy to make regular hot coffee and iced coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Taste and Convenience for a Coffee Newbie!
on April 23, 2026
Posted by: hks98
from Ithaca, NY
[This review was collected as part of a promotion.] I have never been a coffee person but Nespresso's great taste and convenience is turning me into a coffee person slowly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use! Quality coffee flavors !
on April 22, 2026
Posted by: LoriB1022
from Newark,DE
[This review was collected as part of a promotion.] I first bought my son a Vertuo and loved it so much I had to purchase one for myself !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA