Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6 out of 5
4.6
(2,214 Reviews)
Open Ratings Snapshot
Rating breakdown 2,214 reviews
5 Stars
1,781
4 Stars
254
3 Stars
60
2 Stars
36
1 Star
83
92%of customers recommend this product. 
(
1,735 out of 1,885
)
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Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5 out of 5
5
Best Coffee Machine
on September 18, 2023
Posted by: KMat68
from Castle Rock, CO
[This review was collected as part of a promotion.] I bought this last month and absolutely love it. It is so fast and love all the different flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great size for dorm
on September 18, 2023
Posted by: yebbbin
from Brookville, NY
[This review was collected as part of a promotion.] I bought it a month ago to use in my dorm. It’s perfect size, and every feature is good compare to other machines. Highly recommend for you or your kid’s dorm!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best coffee machine ever!
on September 17, 2023
Posted by: Cass
from Las Vegas, NV
[This review was collected as part of a promotion.] I was a daily Starbucks drinker and enjoy 3-4 shots of espresso each day. I got my nespresso about a month ago and have not bought any outside coffee since! The taste is amazing and I love how fast and tasty it brews espresso. I’m so glad I purchased this!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Small, efficient, delicious options
on September 17, 2023
Posted by: VJoy
from Austin, Tx
[This review was collected as part of a promotion.] I put this in my office a few weeks ago and it has been a lovely addition for a quick espresso or carafe of coffee to share.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
First espresso machine
on September 17, 2023
Posted by: Adrienne
from Richmond, TX
[This review was collected as part of a promotion.] I bought this almost a month ago with the milk frother and I’m so glad I did. It makes really good cappuccinos and express drinks
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Press Down Lock
on September 17, 2023
Posted by: deniseh38ff
[This review was collected as part of a promotion.] I love the simplicity of the machine. The shape is favorbale in comparison to others. Limited counter space is an issue for most kitchens. It being a espresso machine means a lot of water is not needed so the small water resivore is small but your able to get an easy 4 cups of espresso before refilling. I love the trash compartment that storage your used pods automatically. The down side is the weight you have to put into closing the top part to punture the pod. Then you'll have to move the lever for it to lock before pressing the start button. If the closing and locking mechanism we're changed to make it a smoother process this would easily be a five star product!
Response from Nespresso USABy Christine G., Customer Service, September 19, 2023
Thank you for your review. We certainly want each in-cup moment to be special and exactly to your liking. The VertuoPop+ machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support should you require support with the locking mechanism. We feel confident we can help resolve this matter to your satisfaction. Please call 1-800-562-1465 at your earliest convenience. We are available 24 hours a day, seven days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great coffee.machine!
on September 16, 2023
Posted by: lindseye44
[This review was collected as part of a promotion.] Thank you to @influenster and @nespresso for this machine! Set up of the machine was quick and easy and i was also able to set my machine up on Bluetooth. The machine is a little loud when making coffee but nothing deafening or that would wake up neighbors. The coffees that came with and the cute cups are great! I have been enjoying my Vertuo machine!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
I’m Obsessed
on September 16, 2023
Posted by: aprilrenee24
[This review was collected as part of a promotion.] I was hesitant about buying these machines in the past but now that I have one, I am obsessed! I am loving the coffee taste and how easy they are so make. It will definitely be well used in my household! So easy to make and has a great taste. Definitely what I need in the morning and the machine itself was so easy to put together. I will recommend this product to all my friends!
Written by a customer while visiting Nespresso USA
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