Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,158 Reviews)
Rating breakdown 2,158 reviews
5 Stars
1,733
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
OBSESSED!!!
on September 7, 2023
Posted by: carlyl1
[This review was collected as part of a promotion.] Wow!!!! This is the best espresso machine ever. I am obsessed with it and highly recommend everyone buy it!!! Love how easy it is to use — I use it everyday!! I absolutely love it!!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Works well without taking over the countertop
on September 6, 2023
Posted by: Wtb1956
from Lexington SC
[This review was collected as part of a promotion.] I purchased this a few weeks ago and very happy with ease of use. I am still experimenting with different coffees but haven't yet decided on a favorite coffee. The Pop does make a good cold brew.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee in very little space.
on September 6, 2023
Posted by: juliese8fe
[This review was collected as part of a promotion.] I received this product free for my honest review.
This little machine packs a great cup of coffee or shot of espresso. It takes up little room so great for a small space or RV. It is very easy to use. Just one button to start and the coffee doesn’t take long to brew. The only drawbacks are that I like my coffee piping hot so that I can add creamer. Doesn’t quite get as hot as I like. Also you can only get the pods from the nespresso store, not in local stores. But the shipping was fast when I ordered replacement pods. Overall I would purchase this machine again.
This little machine packs a great cup of coffee or shot of espresso. It takes up little room so great for a small space or RV. It is very easy to use. Just one button to start and the coffee doesn’t take long to brew. The only drawbacks are that I like my coffee piping hot so that I can add creamer. Doesn’t quite get as hot as I like. Also you can only get the pods from the nespresso store, not in local stores. But the shipping was fast when I ordered replacement pods. Overall I would purchase this machine again.
Response from Nespresso USABy Leslie G., Customer Service, September 9, 2023
Thank you for your kind review, Julie. We are delighted to hear that you are enjoying your Vertuo Pop machine. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. If you are interested in keeping the coffee hotter, you may be interested in one of our milk frothers, which can heat any cold creamers or milks without compromising the flavor. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. Scale build-up can interfere with proper heating, and can also affect the taste and brew time of the coffee. We hope this information proves helpful. Should you require any assistance, we are available 24 hours a day, seven days a week at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious
on September 6, 2023
Posted by: vanessab4
[This review was collected as part of a promotion.] Wow!! Coffee is super strong and delicious. I’m amazed of how delicious it is. Super sleek and fancy looking. Can’t wait to purchase more coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic
on September 6, 2023
Posted by: amandas5529
[This review was collected as part of a promotion.] Everytime I have made coffee with this, the coffee has been great! It's a quick brew and the coffee always tastes fresh. I love that it doesnt take up much space on my counter.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Odacio Espresso
on September 6, 2023
Posted by: Vic P
from Florida
[This review was collected as part of a promotion.] Wonderful Coffee I couldnt be happier I am so happy about finding this brand.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Features!
on September 6, 2023
Posted by: MauiWowwie
from Texas
[This review was collected as part of a promotion.] I brought this a month ago and am so happy that I did! Size is perfect for countertop and mugs although would be helpful if could fit regular size glass cups. Coffee and espresso are excellent.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
NESSESSPRO MACHINE
on September 6, 2023
Posted by: muddykay2009
[This review was collected as part of a promotion.] I received the Nespresso Vertuo Pop in dark grey. I love that the pods are recyclable and have many different flavors. The machine is quick to get ready and makes the drinks fast. It makes many different sizes of espresso. Its great for morning when you're drained and need an energgy boost fast. It pulls the pods out and into a little bin you can empty. One thing i don't like is how noisy it is as loud as a blender. I would recommend it if you don't mind the sound.
Response from Nespresso USABy Leslie G., Customer Service, September 9, 2023
Thank you for your review. We are delighted to hear that you have been enjoying your Vertuo Pop machine, though we regret to hear about your concerns regarding the machine's sound. We appreciate your feedback, and will be sure to share this comment with the appropriate teams here. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Pop, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Enjoy delicious and convenient coffee to start your day!
Written by a customer while visiting Nespresso USA