Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,158 Reviews)
Rating breakdown 2,158 reviews
5 Stars
1,733
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
4
Flavor is amazing
on September 9, 2023
Posted by: Sue
from Reho, DE
[This review was collected as part of a promotion.] I just returned from Europe where the coffee is so good. I wanted to recreate what I had at home. The Nespresso maker is helping me do that. I only wish I could make a larger cup than 7.7 oz from my vertuo pop+
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Tara B, September 11, 2023
Thank you for your review. We are delighted to learn you are enjoying your Vertuo Pop+ machine. We are even more pleased to inform you, your Vertuo Pop+ machine offers a variety of coffee formats in 5 sizes, including 5, 8, 12 oz. coffees, as well as single and double espressos brewed hot or over ice. Looking for a larger size, you can also program your machine to a longer pour. The maximum is 17 oz. For the Carafe capsule the maximum quantity is 34 oz. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Do not hesitate to contact us, we’re available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
In love with vertuo!
on September 9, 2023
Posted by: Latte queen
from Chicago
[This review was collected as part of a promotion.] I love my nespresso machine! So quick and easy to brew a cup of coffee, and delivers smooth rich flavor! Can't wait to try them all!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Machine!
on September 9, 2023
Posted by: 210Brownie
[This review was collected as part of a promotion.] Purchased the Vertuo Pop Plus Deluxe over a month ago, and it has been one of my favorite purchases for my new place. It is extremely easy to use, refill, and brew. I would definitely buy again and have recommended it to my friends.
I do wish it had a better or slightly more informative display, but it definitely gets the job done.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not recommended
on September 9, 2023
Posted by: LS
from California
Makes good coffee but frequently doesn't start as expected. Most of the time when I start the brewing process the red light comes on and I have to start over. My machine has only been in use for a month. Otherwise I like the size and the various capsules. I would not recommend, though.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Tara B, September 11, 2023
Thank you for your review. We are delighted to learn you enjoy the many Vertuo blends and capsule sizes available, however, we are dismayed to learn the Vertuo Pop+ machine didn’t meet your expectations. Your machine comes with a one-year warranty and a lifetime of troubleshooting. Our Assistance Service Program offers repair & replacement options via our toll-free number 800-562-1465. Please don’t hesitate to contact us, our machine experts would be thrilled to assist you. We’re available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my first Nespresso machine
on September 8, 2023
Posted by: Chris
from Placentia
[This review was collected as part of a promotion.] I had been thinking about buying a Nespresso machine for over a year, and finally did! My mornings just got so much better!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Kueurig who?!
on September 7, 2023
Posted by: kittykatej
[This review was collected as part of a promotion.] Coffee tastes are subjective and there are too many flavors,types and roasts to talk about that. But I absolutely love the variety of drinks this little machine can make and how with certain pods it makes foam!!!!! Every drink feels like it’s from a fancy coffee shop
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on September 7, 2023
Posted by: mamaoftwo
[This review was collected as part of a promotion.] I’m not really a big fan of coffee but this has changed the game for me and how I enjoy my coffee. My husband has even tried it and enjoyed it with me! I highly suggest everyone running out and getting a machine!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Amazing machine
on September 7, 2023
Posted by: Tahir
from West Hempstead, New York
[This review was collected as part of a promotion.] I just bought Vertuo pop delux and I love it. Only issue I think it has is its locking mechanism can be a little smoother and require less pressure. Also if it can dispense hot water for tea But overall amazing machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA