Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,781
4 Stars
254
3 Stars
60
2 Stars
36
1 Star
83
92%of customers recommend this product.
(
1,735 out of
1,885)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
3
Love Nespresso! but a little disappointed with Pop
on October 16, 2023
Posted by: KT
from CA
[This review was collected as part of a promotion.] I have owned several machines and am a big Nespresso fan. I am a little disappointed in the Pop with the fact that it offers 5 different coffee sizes including the 14 oz but yet doesnt allow for a larger cup including Nespresso own tall mugs (which I own!). I am also disappointed with the temperature. This does not heat the coffee nearly as much as other machines.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, October 17, 2023
Thank you for your review. We are dismayed to learn that the Vertuo Pop Plus does not meet your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you’d like to enjoy a taller Nespresso beverage, you may visit us online, and view our capsule drawer. With your machine sitting on capsule drawer, you will be able to fit a taller glass/cup under the coffee outlet to enjoy a taller beverage. If you need assistance with your Vertuo Pop Plus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Enjoying this very much
on October 15, 2023
Posted by: S
from Washington DC
[This review was collected as part of a promotion.] This machine brings an added touch of joy to my mornings lately. I love everything about it except one thing - the open/close lever feels a little cheap and stiff each time I use it. This doesn't take away from my overall coffee experience, though, so I still want to give this five stars.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the size and the color.
on October 15, 2023
Posted by: Marezielin
from Selbyville
[This review was collected as part of a promotion.] I love the fresh coffee taste and how quickly it delivers
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Should have bought this a long time ago!
on October 15, 2023
Posted by: JE0718
from San Luis Obispo, Ca
[This review was collected as part of a promotion.] Our Nespresso machine has truly transformed our camper experience, and looking back, we can't help but wish we had invested in one sooner. Its compact size and simplicity make it a perfect fit for our on-the-go lifestyle. We now kick off our mornings with the rich aroma of freshly brewed coffee, enjoying a cafe-quality cup in the heart of nature.
The convenience of the Nespresso machine is unbeatable. Just a couple of minutes, and we have our coffee ready, allowing us to savor more of our outdoor adventures. Its user-friendly design and easy-to-clean components make it an ideal companion on our trips.
But the best part? The coffee it brews is exceptional. It's like having our own personal barista on the road, and the variety of Nespresso capsules means we can always enjoy different flavors. Whether it's a serene morning by the lake or a quick pick-me-up during a long drive, our Nespresso machine has added a touch of luxury to our camper life, and we're absolutely loving it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Overall great machine
on October 15, 2023
Posted by: ZDiddy
from PG County, MD
[This review was collected as part of a promotion.] Easy to work, and it brews fast. The colors are also cute.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on October 15, 2023
Posted by: Cac1257
from Chicago, IL
[This review was collected as part of a promotion.] I’ve had the Nespresso for a month, and I love it. I rarely buy coffee at coffee shops any more because the Nespresso coffee is so good. Especially while being on a med school budget, I am happy to have found a home coffee option as good as barista-made coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on October 13, 2023
Posted by: Laura
from California
[This review was collected as part of a promotion.] I bought this as a gift for my parents and they love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Not bad
on October 13, 2023
Posted by: Pat
from Boston, MA
[This review was collected as part of a promotion.] Easy way to make espresso at home here and there. Only a weekend coffee maker so it makes sense for me. Convenient although the foam is a little much imho.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA