Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,075 Reviews)
Rating breakdown 2,075 reviews
5 Stars
1,664
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,622 out of
1,765)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Great coffee maker
on May 8, 2026
Posted by: Mac
from Adelphi, MD
[This review was collected as part of a promotion.] A convent coffee maker in a compact size that brews your coffee in two minutes and is easy to clean up for a very reasonable price!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This machine is great just be prepared for the pod
on May 6, 2026
Posted by: NikiB
This is literally the best coffee machine I have ever used now I drink nothing but iced lattes every day and they are literally better than Starbucks if you’re looking for a good product definitely try this one and the pink color is amazing
Easy set up. The only downside is that the pods are kind of expensive but that can be expected with such an advanced machine. Maintenance is easy. I clean it around once a week. It’s super simple. The noise is about three out of 10. It is a little noisy, but it is brewing no more than a regular coffee pot learning curve is easy you press the button you wait for it to become solid and you pop your potted. It is great.
Easy set up. The only downside is that the pods are kind of expensive but that can be expected with such an advanced machine. Maintenance is easy. I clean it around once a week. It’s super simple. The noise is about three out of 10. It is a little noisy, but it is brewing no more than a regular coffee pot learning curve is easy you press the button you wait for it to become solid and you pop your potted. It is great.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect gift!
on May 5, 2026
Posted by: Dseth
from Atlanta, GA
[This review was collected as part of a promotion.] Bought this as a gift and it was perfect! Super user friendly and fits perfectly in her apartment!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Up Disappointment
on May 4, 2026
Posted by: ursanak
from Jacksonville, FLorida
I was excited to receive my new Vertuo Up machine...what a disappointment! It makes the biggest mess when brewing: wet capsules, wasted coffee in the capsule basket, splatters when you open the top to insert or eject the capsule. I regret not staying with my "tried and true" Evoluo favorite.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, May 4, 2026
Thank you for your review. We certainly understand your frustration, and we're here to help. Please give us a call, we're available 24/7 at 800-562-1465. We look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on May 4, 2026
Posted by: Sben8
from IN
[This review was collected as part of a promotion.] I Bought this almost a month ago and I absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great purchase
on May 3, 2026
Posted by: Westport
from Cleveland oklahoma
[This review was collected as part of a promotion.] Works great! Love the coffee and espresso it makes! Pretty blue color looks nice on countertop.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I’m now a Nespresso fanatic
on May 3, 2026
Posted by: Lollie
from Palm Bay, Fl
[This review was collected as part of a promotion.] I purchased the ocean blue vertuo up and the color is so pretty. It makes a great espresso and an awesome cup of coffee, even my hubby loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice machine with some drawbacks
on May 1, 2026
Posted by: Nick
from Denver, CO
[This review was collected as part of a promotion.] The versatility this machine offers is great but it is quite a bit louder than our previous vertuo machine and it seems to dilute the coffee down a bit more so the bold nespresso flavor we're used to isn't quite there. Also the machine is more cheaply manufactured which can be felt in the flimsy water reservoir and floating tray (now made of plastic).
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, May 2, 2026
Thank you for your review, Nick. Your feedback is important to us, and to our product development team. If you'd like to explore troubleshooting or other machine options, please call Nespresso directly at 800.562.1465.
Written by a customer while visiting Nespresso USA