Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,159 Reviews)
Rating breakdown 2,159 reviews
5 Stars
1,734
4 Stars
249
3 Stars
59
2 Stars
35
1 Star
82
92%of customers recommend this product.
(
1,692 out of
1,840)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Cute and versatile
on November 1, 2023
Posted by: Olivia250
from New Mexico
[This review was collected as part of a promotion.] Love that it is small and accommodates more pods than my last machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
good machine for small spaces
on October 31, 2023
Posted by: DG
from orange county CA
[This review was collected as part of a promotion.] I like that this new Vertuo is compact however it slides around when you open and close top.
I would recommend this to a friend!
Response from Nespresso USABy Lisa, Customer Service, November 1, 2023
Thank you for your review. We understand your Vertuo Pop+ machine slides around when you open and close the head of the machine. Your Vertuo Pop+ machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. If troubleshooting is unsuccessful, we have repair and replacement options available via our Assistance Service Program, even after your machine is out of warranty. We recommend calling us to speak with a machine expert to have your machined viewed via a video chat. We’re available 24/7 by phone. You can also request machine assistance via Live Chat, which is available 7 days a week from 8AM to 10PM EST, via our website. We look forward to addressing your concerns soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for the Office
on October 31, 2023
Posted by: sdkm007
[This review was collected as part of a promotion.] Very Simple and easy to use. Great for the office!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso-Verto Pop Plus
on October 30, 2023
Posted by: Max
from Chicago/Florida
[This review was collected as part of a promotion.] We have limited space in our Florida rental and the new Verto fits in great. The coffee is just as smooth as our larger Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick coffee with excellent flavor
on October 30, 2023
Posted by: Anonymous
from Denver, CO
[This review was collected as part of a promotion.] This coffee machine is perfect for me! With this and the milk frother, I can make both cappuccinos and americanos. It is so quick and easy and the coffee is delicious and flavorful.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Very noisy
on October 29, 2023
Posted by: JoBo
from Fort Lauderdale
[This review was collected as part of a promotion.] This is my second Nespresso machine, bought for our vacation home. My first one is a different model; it's wonderful and I love it, but the Pop Plus machine is comparatively very noisy when it makes coffee. Not sure why that might be, but there you have it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, CRC, October 31, 2023
Thank you for your honest review. We regret to hear about your concerns regarding the Vertuo Pop Plus machine's sound. Louder noises during the brewing process is normal, however if you find the noise grows over time, please give us a call through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
love it
on October 29, 2023
Posted by: suttree
from georgetown, texas
[This review was collected as part of a promotion.] So simple and so good. I don't know how this coffee tastes so much better than Kuerig or drip.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Super fun color!!
on October 28, 2023
Posted by: Rochelle
from San Antonio
[This review was collected as part of a promotion.] I bought thos with the intent of building rapport with my new staff of teachers. I didn't know it'd be such a hit.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA