Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Hard To Beat For The Price & Adaptability
on October 5, 2023
Posted by: CLW
from Asheville, NC
[This review was collected as part of a promotion.] I already have a Vertuo Plus for everyday home use, and it has proven to be a reliable workhorse. But I picked up the smaller & lighter Pop Plus for lengthy trips. As expected, it has a lighter build without a couple of features of the larger machine, but it more than makes up for that with even a greater number of brewing options, and produces the same quality coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffees
on October 4, 2023
Posted by: Rachaelspud
from Warren, MI
[This review was collected as part of a promotion.] I bought the Nespresso bundle with the frother. I love all the coffees and espresso I have tried and can't wait to try others.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!
on October 4, 2023
Posted by: Mom2Four
from Upstate NY
[This review was collected as part of a promotion.] I have saved so much money since purchasing this as I am able to make my favorite lattes at home. They come out delicious every time! Also love how small this machine is and how little room it takes up on my counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine, great size
on October 2, 2023
Posted by: Maxg
from Philadelphia
[This review was collected as part of a promotion.] Was using my friend’s vertuo next machine and ended up needing to buy my own because it was so great. The small form factor really makes this ideal for limited counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on October 2, 2023
Posted by: Susan
from Lakewood, CO
[This review was collected as part of a promotion.] The coffee comes out hot, which I appreciate. Thanks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT WASTE YOUR MONEY!
on October 2, 2023
Posted by: Britt
from Texas
DO NOT GET THIS ONE!! It started having problems the first month I got it and now it doesn’t even work I’ve only had it for 3 months , it’s not worth the money it’s so expensive and doesn’t even work… I do not recommend.
I’ve maintained and clean it properly but even then it still burns out. Don’t waste your money on this one.
I’ve maintained and clean it properly but even then it still burns out. Don’t waste your money on this one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A., Customer Service, October 3, 2023
Thanks for your review, Britt. We’re dismayed to learn that you’re experiencing issues with your Vertuo Pop Plus machine. Your machine has a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We recommend calling our toll-free number to create your Nespresso account, register your Vertuo Pop Plus machine, and troubleshoot to find a solution. We’ve available by phone 24 hours a day and 7 days a week for your convenience. We’re confident we’ll come to a satisfactory resolution, and you’ll be enjoying your Nespresso blends soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
New to nespresso
on October 1, 2023
Posted by: Crystal
from California
[This review was collected as part of a promotion.] We love the simplicity of our Vertuo. After spending time in Europe and enjoying an espresso every morning, we wanted to repeat that back in the US. The Vertuo drivers. Easy to operate and clean, we enjoy a wide variety of espresso cups and even occasional coffees. The only complaint is that the espresso cools very quickly. The temp could use some improvement, but the ease and flavors and great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My new bff
on September 30, 2023
Posted by: jlddiaz84
[This review was collected as part of a promotion.] This is one lovely little machine. It has become my new caffeinated BFF. I previously had an espresso maker and it was fine. I love the Nespresso branded espresso‘s and coffees. However, my old machine was one of the much earlier models and it was super loud and in comparison this one is much much quieter. It doesn’t rattle my cabinets or my countertops and it doesn’t wake my kids in the mornings. I absolutely still love the brand of espresso and coffees. the new design of this machine is however a little bit clunkier and difficult to fit nicely on my counter. I love the curves of it. It’s just a bit oblong and I think having the water reserve potentially inside would’ve been a little nicer feature, but regardless of the length of the I absolutely adore this machine and I’m so thankful for Influenster and Nespresso sending it to me for review. Much needed!!!
Written by a customer while visiting Nespresso USA