Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Amazing flavor choices!
on October 20, 2023
Posted by: Sprinks
from Austin, Texas
[This review was collected as part of a promotion.] While I fancy myself as a coffee “purist” I just cannot stop gravitating to the wonderful flavored coffees being offered under the Vertuo branding!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Who needs Starbucks?!
on October 19, 2023
Posted by: Vic
from Brooklyn, NY
[This review was collected as part of a promotion.] I’ve had the Nespresso for a couple weeks now and I couldn’t be happier. It truly was worth every penny. I am one of those people who goes to Starbucks everyday and let’s just say, my bank account was not happy. The Nespresso has quickly put an end to that bad habit and I have no regrets. Every coffee I’ve made has been so delicious and honestly, high quality. Everyone needs one!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love my new vertuo pop plus.
on October 17, 2023
Posted by: Vicky522
from Bellevue Nebraska
[This review was collected as part of a promotion.] I like the small size but it makes it difficult to make an iced drink or use a cup that is a little taller.
I would recommend this to a friend!
Response from Nespresso USABy Antonia, Customer Service, October 18, 2023
Thank you for your review, Victoria! We're glad to hear you're enjoying the Vertuo Pop, our most compact and economical machine, with more functionality to make your favorite Nespresso recipes. We've noted your feedback, and you might place your machine on a stand or capsule drawer for more room for your taller cups.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easily enjoy your espresso at home with Nespresso Vertuo Pop
on October 16, 2023
Posted by: avecvalerie
[This review was collected as part of a promotion.] I was gifted the Nespresso Vertuo Pop to test and review. It was easy to set up. Its sleek design is compact enough to sit on my kitchen counter without taking up too much space. Nespresso Vertuo Pop's "one touch" system makes it simple to make drinks without learning how the machine works. It also makes it easy to create café quality drinks in the comfort of your home. I would recommend the Nespresso Vertuo Pop to anyone who loves coffee and needs a machine in their kitchen. Best of all, you can save time and money by brewing your coffee at home.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine
on October 16, 2023
Posted by: JET
from LA
[This review was collected as part of a promotion.] Ive been using a different brand of coffee machine for so long and switched to Nespresso coz my daughter told me to try it and I was so amazed how the coffee came out uniquely and differently ! All worth the change😉😊we love the vivido coffee with B12 and the caramel too
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVING IT!
on October 16, 2023
Posted by: BUBBA_LOUIE_
from Texas
[This review was collected as part of a promotion.] I was torn between a Keurig and Nespresso. The end result, Go with a Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Love Nespresso! but a little disappointed with Pop
on October 16, 2023
Posted by: KT
from CA
[This review was collected as part of a promotion.] I have owned several machines and am a big Nespresso fan. I am a little disappointed in the Pop with the fact that it offers 5 different coffee sizes including the 14 oz but yet doesnt allow for a larger cup including Nespresso own tall mugs (which I own!). I am also disappointed with the temperature. This does not heat the coffee nearly as much as other machines.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, October 17, 2023
Thank you for your review. We are dismayed to learn that the Vertuo Pop Plus does not meet your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you’d like to enjoy a taller Nespresso beverage, you may visit us online, and view our capsule drawer. With your machine sitting on capsule drawer, you will be able to fit a taller glass/cup under the coffee outlet to enjoy a taller beverage. If you need assistance with your Vertuo Pop Plus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Enjoying this very much
on October 15, 2023
Posted by: S
from Washington DC
[This review was collected as part of a promotion.] This machine brings an added touch of joy to my mornings lately. I love everything about it except one thing - the open/close lever feels a little cheap and stiff each time I use it. This doesn't take away from my overall coffee experience, though, so I still want to give this five stars.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA