Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
3
An ok coffee
on October 26, 2023
Posted by: hellohailie
[This review was collected as part of a promotion.] This.coffee maker is ok. Have to say i think i prefer my keurig more tho. I like some of the features of this machine, such as: the pod storage after using, heats.up pretty quick, fairly compact and comes in a variety of colors, etc. However... i felt.it was loud and personally dont see what the hype is. I also found that the pods are a little harder.to find as well as the variety of flavors are difficult to find.
Response from Nespresso USABy Kendall, CRC, October 27, 2023
Thank you for your honest review. We are sorry to learn of your disappointment with your Vertuo Pop machine. It's normal for the machine to be quite loud during the brew cycle, however if you've noticed a change in volume recently, we kindly recommend contacting us via our toll-free number 800-562-1465. We offer repair and replace options via our Assistance Service Program and are confident our Machine Experts can provide a satisfactory resolution. Please do not hesitate to contact us. We’re available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
My first Nespresso
on October 25, 2023
Posted by: Bridfet
from Louisiana
[This review was collected as part of a promotion.] I am absolutely loving my new Nespresso machine. It’s my first time owning one and so far the pods I’ve tried have been delicious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product if you’re a coffee addict like me!
on October 23, 2023
Posted by: angel2023
from Bellevue, WA
[This review was collected as part of a promotion.] Bought this beautiful machine a couple of weeks ago and it totally changed my life. I used to have at least 2 Starbucks a day, but now I have one cup at home in the morning before work and bring one with me on the road and it not only saves me so much money and time, it also tastes so much better! Thank you Nespresso for being a game changer!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size!
on October 22, 2023
Posted by: Taylorcoffee
[This review was collected as part of a promotion.] Bought this for my husbands office so he would be able to get his favorite espresso at work too. It is the perfect size and works seamlessly. Would recommend to anyone!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My second Nespresso Vertuo machine
on October 21, 2023
Posted by: coffeecup
from California
[This review was collected as part of a promotion.] This is my second Nespresso Vertuo. My first machine was a gift. It was just 6 months shy of 10 years in service. I look forward to another great cup expresso from a great coffee company.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great addition to the lineup
on October 21, 2023
Posted by: Mary
from Denver, co
[This review was collected as part of a promotion.] Ii brought this as a gift for my son. I asked him soon after giving it to him and said it was the best gift I ever gave him.I’ve had a the standard machine for years now and couldn’t be happier. The new pop is great is space is an issue ofr maybe something to take along on trips!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome!
on October 21, 2023
Posted by: Mikayla
from Northern California, USA
This is the second Nespresso machine I've purchased, I got the Vertuo Plus for my mom since she has bigger counter space. I used that at her house and loved it, so decided I wanted my own machine.. but needed something smaller.
Not too long after, Nespresso released the Vertuo Pop and I got myself one. It does the job, makes excellent coffee and espresso, and is easy to use. It fits nicely on my small countertop, too. Very glad I purchased this lil gem!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Uplevel your morning routine!
on October 21, 2023
Posted by: infinite_andrea
[This review was collected as part of a promotion.] Sleek design looks great in any kitchen; But the coffee quality is on another level! We had a different brand before and the coffee made using it, did not compare to the Nespresso! I look forward to my morning cup before starting my busy days. A must have for all coffee lovers!
Written by a customer while visiting Nespresso USA