Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(1,984 Reviews)
Rating breakdown 1,984 reviews
5 Stars
1,595
4 Stars
231
3 Stars
55
2 Stars
31
1 Star
72
92%of customers recommend this product.
(
1,553 out of
1,684)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Amazing flavor choices!
on October 20, 2023
Posted by: Sprinks
from Austin, Texas
[This review was collected as part of a promotion.] While I fancy myself as a coffee “purist” I just cannot stop gravitating to the wonderful flavored coffees being offered under the Vertuo branding!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Uplevel your morning routine!
on October 21, 2023
Posted by: infinite_andrea
[This review was collected as part of a promotion.] Sleek design looks great in any kitchen; But the coffee quality is on another level! We had a different brand before and the coffee made using it, did not compare to the Nespresso! I look forward to my morning cup before starting my busy days. A must have for all coffee lovers!
Written by a customer while visiting influenster.com
Customer Rating
5
Great addition to the lineup
on October 21, 2023
Posted by: Mary
from Denver, co
[This review was collected as part of a promotion.] Ii brought this as a gift for my son. I asked him soon after giving it to him and said it was the best gift I ever gave him.I’ve had a the standard machine for years now and couldn’t be happier. The new pop is great is space is an issue ofr maybe something to take along on trips!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
An ok coffee
on October 26, 2023
Posted by: hellohailie
[This review was collected as part of a promotion.] This.coffee maker is ok. Have to say i think i prefer my keurig more tho. I like some of the features of this machine, such as: the pod storage after using, heats.up pretty quick, fairly compact and comes in a variety of colors, etc. However... i felt.it was loud and personally dont see what the hype is. I also found that the pods are a little harder.to find as well as the variety of flavors are difficult to find.
Response from influenster.comBy Kendall, CRC, October 27, 2023
Thank you for your honest review. We are sorry to learn of your disappointment with your Vertuo Pop machine. It's normal for the machine to be quite loud during the brew cycle, however if you've noticed a change in volume recently, we kindly recommend contacting us via our toll-free number 800-562-1465. We offer repair and replace options via our Assistance Service Program and are confident our Machine Experts can provide a satisfactory resolution. Please do not hesitate to contact us. We’re available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffee machine!
on October 27, 2023
Posted by: Juancho78
from West Jordan, UT
[This review was collected as part of a promotion.] I'm very glad with my new coffee machine, beautiful design, disposable feature, colour, and I can get my coffee with a lot of foam! Thank you Nespresso!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso-Verto Pop Plus
on October 30, 2023
Posted by: Max
from Chicago/Florida
[This review was collected as part of a promotion.] We have limited space in our Florida rental and the new Verto fits in great. The coffee is just as smooth as our larger Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
good machine for small spaces
on October 31, 2023
Posted by: DG
from orange county CA
[This review was collected as part of a promotion.] I like that this new Vertuo is compact however it slides around when you open and close top.
I would recommend this to a friend!
Response from Nespresso USABy Lisa, Customer Service, November 1, 2023
Thank you for your review. We understand your Vertuo Pop+ machine slides around when you open and close the head of the machine. Your Vertuo Pop+ machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. If troubleshooting is unsuccessful, we have repair and replacement options available via our Assistance Service Program, even after your machine is out of warranty. We recommend calling us to speak with a machine expert to have your machined viewed via a video chat. We’re available 24/7 by phone. You can also request machine assistance via Live Chat, which is available 7 days a week from 8AM to 10PM EST, via our website. We look forward to addressing your concerns soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for the Office
on October 31, 2023
Posted by: sdkm007
[This review was collected as part of a promotion.] Very Simple and easy to use. Great for the office!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA