Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
New Apartment Gift
on November 23, 2023
Posted by: NDOND
from New Jersey
[This review was collected as part of a promotion.] Bought this for a new apartment. It’s the perfect size with all of the features.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
What I was hoping for!
on November 21, 2023
Posted by: 2408GE
from Dallas, TX
[This review was collected as part of a promotion.] As someone who prefers lattes more, this machine has been exactly what I’m looking for!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine for work station
on November 21, 2023
Posted by: Kat
from Pennsylvania
[This review was collected as part of a promotion.] Fun color, powerful espresso machine. Great size for limited counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine
on November 21, 2023
Posted by: Bonnie
from Portland OR
[This review was collected as part of a promotion.] I bought this a month ago and have zero regrets. The machine is fast and brews the perfect latte, cappuccino and cup of coffee. It’s easy to use and clean. Highly recommend to anyone looking for an elevated cup of joe.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
They LOVED it!!
on November 20, 2023
Posted by: B Simp
from MS
[This review was collected as part of a promotion.] Bought this machine and coffee sleeves as an early Christmas present for in-laws because I love my machine so much. Now they are true fans too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
I love it
on November 20, 2023
Posted by: Sw627
[This review was collected as part of a promotion.] This is my first coffee machine and I made a great choice! Easy to use and delicious flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Broken frother only used handful of times
on November 20, 2023
Posted by: Amy5383
from Tennessee
Used my frother a handful of times and now it won’t work. Pretty disappointed in my first purchase of these machines in terms of coffee. This version does not have a catch tray so i need to be super careful with light marble countertops.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, November 21, 2023
Thank you for your review. We are sorry to learn your Aeroccino3 Milk Frother is not working. As part of your Aeroccino3 Milk Frother machine’s maintenance, we recommend after every froth, you wipe out the milk residue with a damp cloth and rinse out the machine with cold water from the tap, until it is cool to the touch. Your Aeroccino3 Milk Frother comes with one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. We have repair and replacement options via our Assistance Service Program. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
1
buy an other
on November 18, 2023
Posted by: isa3162
from new mexico
i bought the machine on September on November it was broken I cleaned it descaling nespresso solution it but it s dead.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, November 20, 2023
Thank you for your review. We share your disappointment that you've experienced issue with your Vertuo Pop machine. This model comes with a one-year warranty covered through Nespresso and we provide lifetime troubleshooting support. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. We feel confident we can help resolve this issue.
Written by a customer while visiting Nespresso USA