Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.7
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
400
4 Stars
59
3 Stars
14
2 Stars
5
1 Star
8
96%of customers recommend this product.
(
365 out of
381)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
3
Very loud
on June 25, 2024
Posted by: Goolsby
from Oregon
[This review was collected as part of a promotion.] Very loud machine doesn’t froth as well as my Vertuo
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, June 26, 2024
Thank you for your honest review and feedback. Should you need machine support, please do not hesitate to contact us at our toll-free number, 1-800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The perfect machine
on June 25, 2024
Posted by: Anonymous
from Houston tx
[This review was collected as part of a promotion.] Love my machine! Perfect for my work office. The coffee flavor is better than most coffee shops.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine!
on May 19, 2023
Posted by: marbx
from Los Angeles, CA
[This review was collected as part of a promotion.] I finally made the jump to buy this machine, and I do not regret it! The machine always makes a great cup of coffee every time, whether it's a regular cup or a double espresso (my favorite!).
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great coffee maker
on June 6, 2023
Posted by: Lyne
from Los Angeles
[This review was collected as part of a promotion.] I purchased this machine to use for pour over coffee; however, the nespresso carafe does not fit under the coffee dispenser. Otherwise it makes delicious coffee.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall S, Customer Service , June 7, 2023
Thanks for your honest review, Lyne. The Vertuo Pop + will need to be propped up on a shelf or capsule drawer to accommodate cups for Alto and Carafe due to its size. If you have any further questions or concerns, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Most amazing coffees
on July 4, 2024
Posted by: Fannnni
from Midland, MI
[This review was collected as part of a promotion.] I bought this a week ago and I’m OBSESSED! We’ve made sooooooo many coffees
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Brew
on January 31, 2025
Posted by: Ashlee
I have loved it since I bought it, but wish there was more ease in availability besides Nespresso for pods. Machine is small, compact, and very easy to use. The included pods were DELICIOUS.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on March 22, 2025
Posted by: Jou jou
from Pasadena, Texas
[This review was collected as part of a promotion.] I’ve ordered 7 different coffee flavors and each one is amazing! Smooth, rich and flavorful! I consider myself a coffee connoisseur and and I can attest Nesspreso coffee is the best there is!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on March 24, 2025
Posted by: Jackie
from Kirksey, Kentucky
This is a total waste of money. Coffee tastes horrible.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, March 27, 2025
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA