Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Best investment for my classroom
on December 23, 2023
Posted by: TeacherH
from Las Vegas
[This review was collected as part of a promotion.] I love the variety of pods, and the ease of use! This is perfect as a teacher for that morning or mid afternoon cup! Absolutely love this way better than other coffee pod machines.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Small for solo
on December 23, 2023
Posted by: annie
from Honokowai Maui Hawaii
[This review was collected as part of a promotion.] I was given a used Nespresso Vertuo after Lahaina Fire as my two machines and fritters burned up. That machine was my savior while staying at hotel shelter. It began to fail, even though I cleaned it and tried reprogramming ( many times). Now that I am fortunate to have moved to apartment, a new machine called to me. This ne Vertuo Plus works great! Wishing the reservoir was larger, but I am adjusting. Aloha - Anne
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, December 26, 2023
Thank you for your review, Annie. We are delighted to learn that Nespresso was able to bring a little joy into a difficult time, as well as that you are enjoying your new Vertuo Pop+ machine. Please kindly note that this machine comes with a one-year warranty, and a lifetime of comprehensive troubleshooting. If you have any issues, please give us a call to speak with a machine expert at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size... excellent coffee!
on December 23, 2023
Posted by: Tonya Alabid
from Alexandria, LA
[This review was collected as part of a promotion.] I bought this machine as a gift for my daughter-in-law who loves drinking Nespresso when visiting my home. This machine is beautiful and the perfect size for their home! Now she's happy & I can enjoy a cup of Nespresso coffee when I visit them!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on December 22, 2023
Posted by: Steph
from Seattle, WA
[This review was collected as part of a promotion.] This machine is the gift I didn’t know I needed. They coffee is delicious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Work machine
on December 22, 2023
Posted by: Epcor303
from Santan Arizona
[This review was collected as part of a promotion.] I actually have one at home and I love it so much I bought one for the office
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but mighty
on December 22, 2023
Posted by: Pg12724
from Austin, Texas
[This review was collected as part of a promotion.] I got this for my fiancé’s mom who loved the coffee she tried at our house. It’s small, so it fits perfectly in any space - much more convenient than the keurig she had. My only complaint is that you can’t fit regular size travel mugs underneath it, but we just brew into a coffee mug and transfer over. It was such a great price, too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small and simple
on December 22, 2023
Posted by: lakersfan
from Los Angeles, CA
[This review was collected as part of a promotion.] I’ve been a nespresso fan for years. I recommend the pop machine as an introduction to the brand.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Taste good but has no identity
on December 22, 2023
Posted by: Caramel
from Beverly Hills
[This review was collected as part of a promotion.] There is no explanation of what kind of coffe or flavor it is
Response from Nespresso USABy Customer Service, December 26, 2023
Thank you for your review. We appreciate your feedback and are happy to provide additional information. Please kindly note that each Nespresso coffee sleeve includes information about the tasting notes and coffee size on the sleeve. You may also view more detailed information on the Nespresso website, where you can click on each coffee to view a description of the flavor, as well as flavoring, roast, and origin information depending on the blend. If you would like to further discuss your concerns, we also invite you to reach out via our toll-free number to speak with a Coffee Specialist at 800.562.1465.
Written by a customer while visiting Nespresso USA