Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,781
4 Stars
254
3 Stars
60
2 Stars
36
1 Star
83
92%of customers recommend this product.
(
1,735 out of
1,885)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Office morale booster!
on August 22, 2026
Posted by: Bob27
from Chicago, IL
[This review was collected as part of a promotion.] I bought this a few weeks ago as an addition to my office and it has been a big morale boost for the team. Extremely satisfied with the purchase so far.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Bad machine, save your money
on August 21, 2026
Posted by: bobo
Spits out old stagnant coffee from the last run into your new cup to start the brew cycle. 3 replacements had the exact same problem. Either that’s how it’s supposed to work (gross) or the majority of these machines are defective. Either way don’t bother
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, August 22, 2026
Hi! We're sorry for the experience you've had with our machines and we would like to assist. Please reach out to us at 1-800-562-1465 and we'll be happy to help troubleshoot.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great color great coffee
on August 20, 2026
Posted by: Becca P
from CT
[This review was collected as part of a promotion.] I bought a Nespresso machine last year and my dad loved it so much he mentioned wanting one so I bought him this one! First I love the color I chose because this beautiful neutral beige goes perfectly in their bar in the basement in their newly renovated basement after suffering a massive flood and losing 80% of their belongings! I know my mom won’t have anything to say about the Nespresso machine staying in the counter since it’s so pretty and matches their downstairs perfectly! The coffee is perfect every time and it’s a great addition to the bar for lattes and even espresso martinis!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on August 20, 2026
Posted by: Becki
from Hays kansas
[This review was collected as part of a promotion.] Love my machine it’s my second one I bought to have in my office
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Morning Coffee Bliss
on August 20, 2026
Posted by: Williamsville NY
from Williamsville NY
[This review was collected as part of a promotion.] I purchased the Vertuo Up after my six-year-old Nespresso machine started leaking with no available remedy. What was originally seen as a mere replacement turned out to be a remarkable upgrade in my morning coffee routine. While my Next served me well, the Up excels in aesthetics, ease of use, and maintenance, its true value has been its ability to deliver an even richer flavor to my morning cup. My pods have gone from providing very good flavor to an now excellent flavor. Perhaps this is a result of simply replacing a tiring machine for a new one or maybe it’s the updated technology but, regardless, my morning cup of coffee has reached new heights and for that I am very grateful. Nice job Nespresso!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek Machine
on August 19, 2026
Posted by: Lulu
from Livingston, NJ
[This review was collected as part of a promotion.] Loving the Vertuo Up. Hoping this machine last a long time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for small spaces!
on August 19, 2026
Posted by: Jaylie
from Rockville Centre, NY
[This review was collected as part of a promotion.] Got my vertuo pop a month ago and it is now my fav purchase!
I am obsessed with it and it fit perfectly in my little coffee station.
I am obsessed with it and it fit perfectly in my little coffee station.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So far so good!
on August 19, 2026
Posted by: Second time is a charm
from Huntington Beach , CA
[This review was collected as part of a promotion.] I am enjoying our replacement Nespresso POP so far.
The first one we got began leaking incessantly from the legs and not dropping the pods to the bin after the first three months or less.
Approx 13 each cup of the coffee brewed per pod went int the bin so we were emptying that into our cups each time.
Love the look and the flavors available a Lot!!!
Nespresso never disappoints with Flavor!
The first one we got began leaking incessantly from the legs and not dropping the pods to the bin after the first three months or less.
Approx 13 each cup of the coffee brewed per pod went int the bin so we were emptying that into our cups each time.
Love the look and the flavors available a Lot!!!
Nespresso never disappoints with Flavor!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA