Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Coffee lover
on January 2, 2024
Posted by: Alex
from Nutley, NJ
[This review was collected as part of a promotion.] My husband bought me the Nespresso machine as a Christmas gift since I am a coffee lover, I am in Heaven
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing machine
on January 2, 2024
Posted by: Jv
from Orange County
[This review was collected as part of a promotion.] Been wanting this machine forever and finally did it, makes the best coffee and expresso
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Warm drinks, even when heating up creamer
on January 2, 2024
Posted by: Bubblyblue
from Nj
[This review was collected as part of a promotion.] Bought this a month ago as a holiday present for myself, love that it’s small and can make coffee or espresso. Don’t enjoy that it makes warm drinks. Would prefer hot drinks. Good for iced drinks though
I would recommend this to a friend!
Response from Nespresso USABy Katy R., January 3, 2024
Thank you for your review, Stephanie. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best suited to that blend. Quality is especially important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink. The Aeroccino warms the milk however are designed to not exceed a certain heat level to avoid scorching. Machine experts are available 24 hours a day, 7 days a week at 800-562-1465, and we look forward to hearing from you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome little machine
on January 2, 2024
Posted by: Lennie
from Philly, PA
[This review was collected as part of a promotion.] This is my first fancy coffee machine and it is so great!! I love it! It is quick and easy and I love that it comes with a sample box of different pods!! It’s as simple as pop in your pod, push a button, and that’s it!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
great flavor
on January 2, 2024
Posted by: Manny
from Miami
[This review was collected as part of a promotion.] I bought this a month ago and I am addicted to the single espresso
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Too small
on January 2, 2024
Posted by: Nana83
from Union city, ca
[This review was collected as part of a promotion.] The machine is to small/ short, the mugs I bought don’t even fit under.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., January 3, 2024
Thank you for your review, Diana. If you'd like to discuss return or exchange, you can do so for 30 days after receiving your machine. Please give us a call at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features!
on January 2, 2024
Posted by: Jjane
[This review was collected as part of a promotion.] I’m happy to have it. So convienient and delicious coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use!
on January 1, 2024
Posted by: potatoORtomato
from New York, NY
[This review was collected as part of a promotion.] A very easy-to-use machine and it doesn't take much space on your counter! I love the limited edition white color!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA