Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Easy to use and maintain
on January 22, 2024
Posted by: Evonne
[This review was collected as part of a promotion.] Much better than traditional coffee machine. Morning has been easier with it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee/Espresso
on January 22, 2024
Posted by: Alex
from Ashburn, VA
[This review was collected as part of a promotion.] It's so easy to use all around. Good Espresso, great product.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the Vertuo Pop Plus Deluxe!
on January 22, 2024
Posted by: CM4SON
from Crystal Lake, IL
[This review was collected as part of a promotion.] We purchased is machine about a month ago and are really enjoying the coffee it makes. We love the different options so everyone in the house gets their favorite drink.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on January 21, 2024
Posted by: Miti86
from Los Angeles CA
[This review was collected as part of a promotion.] Perfect size and quality. It meets my families daily need.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting espresso!!
on January 21, 2024
Posted by: AW
from Talent, Oregon
[This review was collected as part of a promotion.] I have been using my new machine for about a week now. I love how great the espresso taste. I really enjoy how simple and easy it is to use. It makes my mornings so much better!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great taste!
on January 20, 2024
Posted by: Krissy
from Atlanta,GA
[This review was collected as part of a promotion.] I bought this about 3 weeks ago and the taste of the coffee is so delicious. I love the boldness in the blends. I cannot believe i waited this long to get a Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Nespresso!
on January 20, 2024
Posted by: Erika
from San Francisco
[This review was collected as part of a promotion.] So glad I switched to Nespresso over my usual coffee maker and french press. Makes my mornings so much easier and the coffee taste so much better!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Horrible design. Entire top half opens to brew!
on January 20, 2024
Posted by: Emfell
from California
So clunky. The entire top half of the machine lifts up and you have to push down with all your might to close it, then lean on it with one arm to move the lever to “lock” to actually get the coffee brewed. It is also incredibly loud. I’m honestly shocked with all the fine star reviews. I had a larger Nespresso with the easily open / close (semi automatic open close) small top where just the capsule area top opens/closes. Ok this pop+ machine legit the entire top half has to open - such a horrible design. Spend the extra $ and go up a size so you can get a machine that is easier to use and not so clunky. Returning.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, January 22, 2024
Thank you for your review. We are dismayed to learn your Vertuo Pop+ machine didn’t meet your expectation. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. Thank you for taking the time to share your experience, so that we may approve upon our products and services. We recommend contacting us to speak with a Machine Expert, who would be delighted to provide you some tips that may be useful while brewing a cup of coffee. Please do not hesitate to contact us. We’re available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA