Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,076 Reviews)
Rating breakdown 2,076 reviews
5 Stars
1,665
4 Stars
241
3 Stars
58
2 Stars
34
1 Star
78
92%of customers recommend this product.
(
1,623 out of
1,766)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
3
Disappointed
on May 28, 2024
Posted by: Coffee Lover
from Los Angeles
I bought this machine last week and planned to replace it with an older model of the Vertuo that I have. The reason I wanted the Pop Plus was because it brews more sizes like alto/XL, and my current Vertuo only brews four cup sizes. I have use it every day since I purchased it. So far compared to my older model this machine seems more cheaply made. I struggle with close and lock feature each time. Every time I close it down it seems like its not locked in placed and you have to fiddle with it to be sure. The plastic used here just seems cheaper while my older model had a sturdy locking system. Secondly, when I brew coffee this machine seems to produce triple the amount of foam then my other machine when brewing so your left with less coffee and more foam. I am good with an inch or so of foam but this more than half the cup. I have stir each cup to settle the foam which is annoying when I am in a rush in the mornings. Lastly and most important the machine spout is set so low you cant fix your alto (nespresso cup) or a taller cup under the spout! Why oh why if its suppose to brew even larger sizes than my other machine is the spout set to low on this machine. My other machine only brewed up to 7.7 oz and there was still plenty of room to place a large cup underneath. It is so inconvenient and annoying that I have to use two cup when it is process of brewing and then transfer the two cups it brewed into one large cup simply because the spout is set too low to fix my tall cup under it! I regret buying this machine, and having two large sizes to brew was not worth the inconvenience of the short spout and my current nespresso cups not fitting underneath.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, May 30, 2024
Thank you for your review, and we appreciate your feedback. We recommend propping the Vertuo Pop on something like our capsule drawer for and easier fit with larger mugs. If you still need assistance with your Vertuo Pop machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on May 27, 2024
Posted by: Ty
from California
[This review was collected as part of a promotion.] Great coffee taste, easy to recycle and as good as high end expresso machines.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best thing since sliced bread!!
on May 26, 2024
Posted by: Coffee girl
from Ca
[This review was collected as part of a promotion.] Bought my machine about a year ago, loved it! Just bought one for my friend as a gift!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The perfect machine
on May 26, 2024
Posted by: Jay
from New Mexico, NM
This machine is absolutely amazing!! It’s small and easy to use - has changed my espresso game and I’m obsessed!! I wish I would’ve gotten it sooner!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it's smaller height!
on May 25, 2024
Posted by: Jesslorr
from Austin, Tx
[This review was collected as part of a promotion.] We were gifted a used Nespresso Veruo next and fell in love with nespresso coffee. We wanted something a little more compact for our kitchen so we decided on the pop. We gave our Next away early and were so happy when the Pop arrived because our french press just doesn't compare. Perfect creamy topping everyt time! We love the smaller design of the pop. The only thing I suggest is getting a storage drawer to go under it. The lift makes it high enough to put tall glasses for iced coffee under. Without it you can only fit shorter glasses.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on May 23, 2024
Posted by: Sam
from Raleigh, NC
[This review was collected as part of a promotion.] Just purchased and have used several times over the past week! Love the color and look. The machine is easy to use and is pretty quiet when brewing. I love that you can make 5 different coffee sizes with one machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great little machine
on May 22, 2024
Posted by: smanuel24
from Lafayette, LA
[This review was collected as part of a promotion.] Compact and accepts all sizes of pods. Great size for my sons dorm room.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on May 21, 2024
Posted by: rosad1994
Love the design and love how small it is fits perfect in my kitchen space. It performs perfectly and the smell in the morning to my nespresso is amazing. Very easy to use as well. And very easy to clean. Very durable haven’t had any issues with it. Brews coffee very well. Absolutely love my nespresso. I know pods are pricey but I buy the Starbucks expresso pods and they taste amazing. Saved money daily in making my ice coffee. Highly recommend a nespresso machine. Drink ice coffee daily so I use it daily. Love the app as well lets you know when it needs cleaning or any issues. You need a nespresso machine!!!
Written by a customer while visiting influenster.com
