Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(2,214 Reviews)
Rating breakdown 2,214 reviews
5 Stars
1,781
4 Stars
254
3 Stars
60
2 Stars
36
1 Star
83
92%of customers recommend this product.
(
1,735 out of
1,885)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
2
Disappointed
on May 4, 2025
Posted by: Firefly
Very disappointed in this machine. So far I’ve had to waste two espresso pods for every one cup of espresso because the machine simply refuses to run. I’m not sure if I’m gonna keep this or not because this certainly isn’t what I expected.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, May 5, 2025
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPop+ machine comes with a one-year warranty and we're happy to provide lifetime troubleshooting support. We feel confident we can help resolve the issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at, 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact and colorful
on May 2, 2025
Posted by: valleyjoes
Compact design, and ease of use. Brews both espresso and coffee using Vertuo pods; auto-adjusts settings based on pod barcodes. The machine heats up in about 30 seconds, ensuring quick preparation of your coffee. Available in six vibrant colors: Liquorice Black, Pacific Blue, Aqua Mint, Spicy Red, Mango Yellow, and Coconut White. Compact and colorful coffee machine designed for those seeking convenience and style in their daily coffee routine.
Written by a customer while visiting influenster.com
Customer Rating
5
Great product and coffee!!
on May 1, 2025
Posted by: GKC11
from Brentwood CA
[This review was collected as part of a promotion.] Bought this a few weeks ago and the product is great! The coffee tastes amazing, much better quality than what’s out there.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on April 21, 2025
Posted by: Leanne
from North Carolina
Love it love it Love it it's exactly what I was looking for in taste.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My Camper Coffee
on April 19, 2025
Posted by: Resa
from Asheville, NC
[This review was collected as part of a promotion.] I love my Nespresso so much that I purchase the pop for my camper. I love that it takes all pod sizes. The color is perfectly bright.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Happier than expected
on April 9, 2025
Posted by: Martha50
from Tamarac, Florida
[This review was collected as part of a promotion.] I have always wanted to buy my Nespresso! Definitely love it! No lore money spent in Starbucks, Cali Coffee , Peets lol. Flavor! Convenience. Happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Can’t live without it!
on April 8, 2025
Posted by: carsorrentino_7698
I love my nespresso coffee maker. I truly use it almost every single day. Between this and the nespresso milk frother, I can consistently have the best, most reliable cup of coffee every single day
Written by a customer while visiting influenster.com
Customer Rating
2
Doesn't last long
on April 2, 2025
Posted by: Anonymous
from Shawano, wi
Worked well, but the longevity is lacking. Used daily for 2 yrs. While only using distilled water and performing regular cleaning, it died. Coffee oozing out the bottom and constant error lights. Going back to kuerig
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, April 7, 2025
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPop+ machine comes with a one-year warranty and we're happy to provide lifetime troubleshooting support as well as out-of-warranty options. We feel confident we can help resolve your machine issue to your satisfaction with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at, 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA