Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(1,987 Reviews)
Rating breakdown 1,987 reviews
5 Stars
1,597
4 Stars
231
3 Stars
55
2 Stars
31
1 Star
73
92%of customers recommend this product.
(
1,555 out of
1,687)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
3
Broke down
on June 18, 2024
Posted by: anonymous
from Vacaville ca
[This review was collected as part of a promotion.] I bought this a month ago and it constantly broke down so often that we had to get an exchange for a new one. Hopefully this one works better.
I would recommend this to a friend!
Response from Nespresso USABy Kena, Customer Service, June 20, 2024
Thank you for your review. We're dismayed to learn that your first Vertuo Pop Plus did not meet your expectations, and we're thrilled to hear that you were able to receive a replacement machine. We can assure you that this is uncommon and not to be expected in the future. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Pop Plus, please do not hesitate to contact us through our toll-free number, 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great…
on July 18, 2024
Posted by: Sharon
from Va Fairfax
Wonderful..
I like very beautifully and best coffee machine.
I like very beautifully and best coffee machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing product
on September 3, 2024
Posted by: Tina
from San Diego, CA
[This review was collected as part of a promotion.] Bought this bundle about a month ago and I have amazing coffee every morning. Flavors are excellent! My only complaint is that the machine is loud. I make my coffee at 3am.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tidy coffee & espresso machine
on September 10, 2024
Posted by: Nespresso
from Oakdale, NY
[This review was collected as part of a promotion.] I bought this for my daughter in college & she is pleased with it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love It!
on December 28, 2024
Posted by: mattlyndsey
from Parrish, FL
[This review was collected as part of a promotion.] Just purchased this for my wife and I as a Christmas gift and enjoyed waking up to some great coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Features for the Pop+
on December 29, 2024
Posted by: Gracie and her Nessies
from California
My 2024 Secret Santa gift! I LOVE LOVE LOVE IT!
Having the choice of what size to make my choice is everything!
Having the choice of what size to make my choice is everything!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best December Purchase
on December 31, 2024
Posted by: JamaicaJoe
from Kingston, Jamaica
[This review was collected as part of a promotion.] We bought or Vertuo Pop Plus Deluxe about 3 weeks ago and its the best Christmas gift to ourselves. We use it exclusively for our morning coffees and now for making espresso martinis. We were on the fence of whether to get a Nespresso machine or a more complicated Espresso machine but the convenience and ease of use is unmatched and the product output doesn't make us feel like we sacrificed any quality at all.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE AT FIRST TASTE
on August 24, 2025
Posted by: Jeri
from Manistee, MI
The first time I used this machine was on a trip to Italy, in Air b&b. Fell in love and bought one when I returned. LOVE IT
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA