Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(1,987 Reviews)
Rating breakdown 1,987 reviews
5 Stars
1,597
4 Stars
231
3 Stars
55
2 Stars
31
1 Star
73
92%of customers recommend this product.
(
1,555 out of
1,687)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
Simple and easy
on September 12, 2023
Posted by: jimmydonuts
from Long Beach, CA
[This review was collected as part of a promotion.] The Vertuo Pop is such an easy design with nice color options. So easy to fill the water tank, pop in a pod and have coffee ready in 60 seconds!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Has it drawbacks
on October 11, 2023
Posted by: Mohrw
Replaced our machine after 4 years where it sounded like a dump truck on steroids. Immediately, the new machine was so peaceful. However, after a few uses, we noticed that it slides around a lot when you're trying to lock and unlock. The shape (top heavy) is what does it. Additonally, I noticed that as it pumps out coffee, my mug vibrants and moves away from the spout. So if you're not paying attention, you can have coffee pouring outside of the mug.
Response from Nespresso USABy Katy R., October 12, 2023
We appreciate your loyalty and honest review. We hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. Please call us directly at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best ever
on October 12, 2023
Posted by: Ace120
from Chicago
[This review was collected as part of a promotion.] Top notch product that brews an excellent product that is satisfying to the last drop.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So easy and delicious!
on December 10, 2023
Posted by: TiredBy2
from Oregon
[This review was collected as part of a promotion.] I received this as a gift. I love the Melozio, and better yet that it's foamy! When i emptied the pods it wasn't messy like all the other machines I've tried. Sometimes my machine moves around on my counter when I attempt to lock the pod in, but it could be my old greasy counter tops. It probably would be fixed t am excited to.with a silicone mat underneath, but it sure isn't stopping me from using it. I haven't tried the cold option, but am excited to.
Written by a customer while visiting Nespresso USA
Customer Rating
5
New coffee maker
on December 20, 2023
Posted by: Ski
from Cheriton Va.
[This review was collected as part of a promotion.] I have an older model that works fine but wanted one a bit smaller. I read it was louder then the larger ones( which it is) but this was not a concern. Makes coffee as well as my other. looks good also
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Taste good but has no identity
on December 22, 2023
Posted by: Caramel
from Beverly Hills
[This review was collected as part of a promotion.] There is no explanation of what kind of coffe or flavor it is
Response from Nespresso USABy Customer Service, December 26, 2023
Thank you for your review. We appreciate your feedback and are happy to provide additional information. Please kindly note that each Nespresso coffee sleeve includes information about the tasting notes and coffee size on the sleeve. You may also view more detailed information on the Nespresso website, where you can click on each coffee to view a description of the flavor, as well as flavoring, roast, and origin information depending on the blend. If you would like to further discuss your concerns, we also invite you to reach out via our toll-free number to speak with a Coffee Specialist at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Don't purchase
on January 19, 2024
Posted by: Ann
from Michigan
This machine is not space saving. It is very long and takes up the entire counter from back to front. The reservoir is odd and the cord is in a bad place. The distance from the spout to counter is short so you cannot use a taller cup. I have a huge Keurig sitting on a large tray at my coffee area and this thing does not fit in my tray. The most odd coffee maker I have ever encountered. Received as an Xmas gift and am past 30 day return. So stuck with a crappy machine I will never use.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, January 20, 2024
Thank you for your review. We share your disappointment that the VertuoPop+ does not meet your expectations. The machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. Please call at your earliest convenience for prompt and comprehensive support. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pop Your Way To Coffee Bliss
on June 13, 2024
Posted by: Elizabeth Marie
from Fairmont, WV
[This review was collected as part of a promotion.] The Nespresso Vertuo Pop Plus is a delightful addition to any coffee lover's arsenal. Its vibrant design adds a pop of color to my kitchen, instantly brightening my mornings. But it's not just about looks – this machine delivers exceptional performance with every brew.
The simplicity of operation is a major highlight. With its one-touch brewing system, I can enjoy a delicious cup of coffee or espresso in mere seconds, perfect for those hectic mornings when every minute counts. The versatility of the Vertuo system ensures that I can tailor my brew to suit my mood, whether I'm craving a bold espresso shot or a smooth, indulgent cup of coffee.
Cleanup is a breeze thanks to the removable drip tray and capsule container, making maintenance a hassle-free experience. Plus, with Nespresso's commitment to sustainability, I can enjoy my coffee guilt-free, knowing that the used capsules are being recycled responsibly.
Overall, the Nespresso Vertuo Pop Plus has exceeded my expectations in terms of both performance and style. If you're looking for a coffee machine that combines convenience, quality, and a pop of personality, look no further than the Nespresso Vertuo Pop Plus – it's a true standout in its class.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA