Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.6
(1,987 Reviews)
Rating breakdown 1,987 reviews
5 Stars
1,597
4 Stars
231
3 Stars
55
2 Stars
31
1 Star
73
92%of customers recommend this product.
(
1,555 out of
1,687)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
The color is perfect for my coffee nook.
on August 12, 2025
Posted by: Pixie
from Eugene, OR
[This review was collected as part of a promotion.] I bought this machine and love it. It fits perfectly in the space and makes delicious coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
The people with good reviews either never had an 1
on June 6, 2026
Posted by: Mariam
from CA
Horrible design, mold sits in the dispenser and so much wasted coffee, Nespresso go back to the drawing board. Waste of money buy an old model this is a waste of money 0/10
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, June 8, 2026
Thank you for your review, Mariam, though we're sorry to learn you were disappointed with the Vertuo Up. We've noted your feedback and ask that you call directly for troubleshooting service, 800.562.1465. If you've purchased your machine directly from Nespresso, please inquire about our refund policy.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cute, sleek, & the smoothest taste!
on March 31, 2023
Posted by: JaclynL97
from Midland, MI
[This review was collected as part of a promotion.] Okay I didn’t know at first if I would love this machine more than my original vertuo but it has IMPRESSED! I love the size as it’s not bulky on my counter and the pour of coffee is so so smooth. The pop of blue is adorable in my kitchen too :)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Super Easy to Use!
on April 2, 2023
Posted by: vness57
from Tempe, AZ
[This review was collected as part of a promotion.] The machine was super easy to use and set up. It's a smaller size than other machines which means it's easier to fit in my kitchen! The brewing process was also very fast and delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee machine!
on April 3, 2023
Posted by: Janet411
from Los Angeles
[This review was collected as part of a promotion.] I've been using this machine for a couple of days now and I really like it. It is a smaller machine but very easy to use. I love the lock feature and how soft it is to unlock and lock. Very easy to set up and use. I also like that it doesn't take up much counter space because of the design and how the water tank is on the side rather than behind it. The one thing I would like is to have more neutral colors to match my aesthetic. Other than that I have no complaints
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the vertuo pop
on April 29, 2023
Posted by: riric
from Newport Beach, CA
[This review was collected as part of a promotion.] It’s so easy to use and it takes up minimal counter space!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the color!! Makes the coffee quickly and warm
on May 17, 2023
Posted by: Kk24
from Washington
[This review was collected as part of a promotion.] I have owned 5 Nespresso machines and loved them all but wanted this for the size. I travel a lot and find it easy to take with me. Love the size and portability!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing COFFEE
on May 17, 2023
Posted by: Melly
from Miramar, fl
[This review was collected as part of a promotion.] Better than any other coffee i have ever had. Its life changing
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA