Customer reviews from Nespresso USA
Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Average customer rating
4.7
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
400
4 Stars
59
3 Stars
14
2 Stars
5
1 Star
8
96%of customers recommend this product.
(
365 out of
381)
Customer Reviews for Nespresso - Vertuo Pop by De'Longhi Coffee and Espresso Maker with Coffee Tasting Set - Black
Customer Rating
5
My Favorite combination drink!
on December 13, 2023
Posted by: Baby Berks
from Edmonds, WA
[This review was collected as part of a promotion.] I always drink Stormio and my girlfriend drinks double espresso because she makes a custom drink with some added sweets. I use a big mug and a couple months back I wanted a big drink with two pods, so I experimented and combined the two. I’ve been in heaven ever since. You need to recommend some other combinations on your website.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Travel friendly
on December 15, 2023
Posted by: jackelyn
from dallas, texas
[This review was collected as part of a promotion.] I bought this to take to college and it is the perfect size! I make coffee before class instead of having to buy it on campus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this Machine!
on December 15, 2023
Posted by: Debster
from North Royalton, Ohio
[This review was collected as part of a promotion.] It’s the perfect size for my kitchen and the coffee is amazing!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Cup of Coffee. Great price!!!
on December 15, 2023
Posted by: Matt
from Nashville, TN
[This review was collected as part of a promotion.] I bought this form my parents to have a better cup of coffee that's quick and easy and they love it. Both of them are now having coffee every morning again. They love the variety in flavors of all the different options as well as the very quick shipping from the time you order to the front door. If you don't have a nespresso or been considering one get on it. Don't wait. Great gift for anyone who wants a great morning coffee but doesn't want to put in the effort.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Wish it was a little bit taller
on December 18, 2023
Posted by: Darky
from Richmond VA
[This review was collected as part of a promotion.] All in all this is a great machine. The fact that it can use the larger pods has me questioning why it’s so short or why it even can do this. i am happy with this purchase overall.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, December 19, 2023
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoPop Plus machine. To accommodate a larger mug under the spout we suggest using the capsule drawer and placing the machine on top. Should you come across any issue or concern Nespresso provides lifetime troubleshooting support and the machine has a one-year warranty. We are available 24 hours a day, seven days a week for your service and support, at 1-800-562-1465, so you may call anytime at your earliest convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on December 20, 2023
Posted by: BiBi
from Brooklyn, NY
I bought this machine 2 months ago and I don’t like the mechanism at all, not even a little. I have to literally force shut the top of the machine where you insert the coffee pod using two hands. It’s not a smooth closure at all and feel like the machine will eventually weaken and break. I’m so disappointed because I truly believe in the brand and very much enjoy their coffee.
I really wish I had only bought the original machine I owned for seven years and never had an issue… I had the Virtuo vintage classic machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., December 22, 2023
Thank you for your review. We certainly understand your frustration, and we hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. Please give us a call to speak with a machine expert at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great compact one for work
on December 29, 2023
Posted by: Jess
from Whittier, CA
[This review was collected as part of a promotion.] I love Nespresso espresso and I couldn’t resist to buy one for work. Now if I don’t have time to make it at home, I can make it at work. I like that this is a smaller version of what I use at home. My lattes always taste great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing start to my morning!
on December 29, 2023
Posted by: Amj106
[This review was collected as part of a promotion.] Consistent, flavorful coffee. I love the foam on my morning brew as well as the crema on every shot.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA