Customer reviews from Dymo.com
DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Average customer rating
3.7
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
131
4 Stars
48
3 Stars
14
2 Stars
7
1 Star
58
55%of customers recommend this product.
(
61 out of
111)
Customer Reviews for DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Customer Rating
1
USB adapter not recognized!
on November 18, 2021
Posted by: NatNat
So I just got a new MacBook and they no longer take regular USB connections so I got an adapter, but the DYMO does not recognize the adapter and so here I am, no labels and no solution from DYMO when they will resolve the issue (after waiting on the line for customer service for over 1hr). So as far as I'm concerned this is an obsolete tool.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, November 19, 2021
Hello, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 Turbo. We sincerely apologize our products have not met your expectations. The LabelWriter printers will need to be connected directly to your laptop as USB hubs are unsupported. Since your new MacBook does not have the traditional USB port, we would advise for you to purchase a USB Type B to Type C cable so you may connect your printer directly. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
N/A
on January 24, 2022
Posted by: KhrystalC
from Queens,NY
Gender:Female
[This review was collected as part of a promotion.] have been using Dymo Labelwriters for at least 20 years. All of my experiences with Dymo products have been wonderful. I am sorry to say that the Dymo Labelwriter 450 Turbo is a terrible product. I do not recommend anyone purchase this product. The Dymo Labelwriter 450 Turbo labels KEEP JAMMING, and as a result, you end up wasting a ton of good labels while clearing the jam.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, January 25, 2022
Hello, this is Faith from DYMO Consumer Care. Thank you for providing your feedback for the DYMO LabelWriter 450 Turbo. We sincerely apologize our products have not met your expectations and for the inconvenience caused. In most cases cleaning the printer helps, please follow these steps: a) Open the lid of the printer b) Grip top part of the front cover and lift it up c) Remove the cover by pulling it towards you d) Pull up the label guide e) Check for any physical jams and remove the label jam using a pair of tweezers or scissors. After Clearing the label jam I would recommend cleaning the print head and the roller using a business card that is coated with an alcohol-solution such as isopropyl, acetone or hand sanitizer. Take the card and feed it through the print roller 5-10 times making sure to cover all parts of the printer 3. Please allow 5 minutes for the printer to dry before printing a label. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
4
Easy set-up, nice quality
on March 30, 2022
Posted by: Caybaby85
from Nashville, Tn
Gender:Female
[This review was collected as part of a promotion.] This is a an amazing product that prints nice quality labels. I do several shipping orders each week and this has been quick, easy, and effective. It is also able to print from several different computers on the same network. Love not having to worry about ink or toner, and it keeps up with how many labels you have left. Connecting it to my computer and getting everything set up was simple. It also prints very fast. The only downside to me is that this printer is not compatible with 3rd party labels. It will only work with DYMO brand labels. I guess though without having to buy ink or toner, your using that to buy the more expensive labels.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
1
JUST GETS A WILD HAIR AND WON'T PRINT
on October 11, 2022
Posted by: ALASKSA
from FAIRBANKS, ALASKA
USE THE PRINTER TO PUT LABELS ON OUR SUPERBILLS, IT WILL PRINT, AND THEN JUST STOP, NO RHYME OR REASON...ALWAYS CALLING OUR IT WITH ISSUES. WE USE APPROVED LABELS, AND STILL DOESNT LIKE THEM
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, October 12, 2022
Hello.
We sincerely apologize for the inconvenience caused. If the printer just stops printing please try power-cycling it by removing the power, USB, and labels from it then press the power button 15 times. After that please connect the power, insert your labels and the USB cable then make sure your print queue is empty before you attempt to print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care.
We sincerely apologize for the inconvenience caused. If the printer just stops printing please try power-cycling it by removing the power, USB, and labels from it then press the power button 15 times. After that please connect the power, insert your labels and the USB cable then make sure your print queue is empty before you attempt to print.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care.
Written by a customer while visiting Dymo.com
Customer Rating
1
Terrible
on February 2, 2023
Posted by: Jozette
from Colorado
I am dissapointed with the product, only the dymo labels are accepted, way over priced. Also most frustrating feature is that I have to always restart the printer when I need to print, so frustrating!
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, February 3, 2023
Hi Jozette.
We sincerely apologize for the inconvenience caused. The LabelWriter 5 series printers were designed to work with DYMO Labels only to avoid issues such as excessive feeding, label jams, and misaligned printing.
The printer also goes to sleep when it has not be used for a while.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. The LabelWriter 5 series printers were designed to work with DYMO Labels only to avoid issues such as excessive feeding, label jams, and misaligned printing.
The printer also goes to sleep when it has not be used for a while.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Sad
on March 10, 2023
Posted by: MacRoos
You can't use third party labels so it is not great solutions the 450 were.
Response from Dymo.comBy Cynthia, Dymo, March 10, 2023
Hi MacRoos.
We apologize for the inconvenience caused. LabelWriter 5 series printers were designed to work only with DYMO authentic labels to avoid issues such as excessive feeding and label jams.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the inconvenience caused. LabelWriter 5 series printers were designed to work only with DYMO authentic labels to avoid issues such as excessive feeding and label jams.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
No more generic labels
on March 28, 2023
Posted by: Triple J
from Hartford, CT
I have purchased dozens of DYMO LabelWriter printers over the years and have loved them. But now seeing that the new generation prohibits use of generic labels is a deal breaker. I loved the built in network jack on this latest model, but no way I will purchase if required to purchase only your overpriced labels.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, March 29, 2023
Hello.
We sincerely apologize for the inconvenience caused.
The LabelWriter 5 series printers were designed to work specifically with DYMO authentic labels manufactured after April 2020 to prevent issues like excessive feeding, label jams, and misaligned printing.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
The LabelWriter 5 series printers were designed to work specifically with DYMO authentic labels manufactured after April 2020 to prevent issues like excessive feeding, label jams, and misaligned printing.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Absolute piece of garbage
on October 18, 2023
Posted by: THov
from LA, CA
It is absolutely garbage. Replaced a Twin Turbo and nothing works. It's a complete waste of money
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, October 19, 2023
Hello.
We sincerely apologize for the inconvenience caused by our product. Our goal is to provide the best products for all our Consumers, therefore we sincerely apologize that we have let you down in this case.
Please know that the LabelWriter TwinTurbo and LabelWriter 550Turbo do not use the same software. To make sure that your printer works, please install the DYMO Connect Software from our website first.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused by our product. Our goal is to provide the best products for all our Consumers, therefore we sincerely apologize that we have let you down in this case.
Please know that the LabelWriter TwinTurbo and LabelWriter 550Turbo do not use the same software. To make sure that your printer works, please install the DYMO Connect Software from our website first.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com