Customer reviews from Dymo.com
DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Average customer rating
3.7
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
131
4 Stars
48
3 Stars
14
2 Stars
7
1 Star
58
55%of customers recommend this product.
(
61 out of
111)
Customer Reviews for DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Customer Rating
1
APP WONT WORK
on January 15, 2025
Posted by: PBBB
Tried several times to contact the DYMO support and no response. Since we updated the DYMO CONNECT, nothing works. We can't reload the new app from the web site.
OS CATALINA 10,15. We tried 10000 times and had the same message, that something went wrong.
OS CATALINA 10,15. We tried 10000 times and had the same message, that something went wrong.
Response from Dymo.comBy DYMO, January 16, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
Unfortunately, macOS Catalina (10.15) is not compatible with the latest version of DYMO Connect. To resolve this issue, we recommend downloading DYMO Connect version 1.4.3, which is designed to work with your operating system.
You can find version 1.4.3 on our website: https://www.dymo.com/support.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
Unfortunately, macOS Catalina (10.15) is not compatible with the latest version of DYMO Connect. To resolve this issue, we recommend downloading DYMO Connect version 1.4.3, which is designed to work with your operating system.
You can find version 1.4.3 on our website: https://www.dymo.com/support.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Recent update made it unusable
on February 15, 2025
Posted by: Kellz
Since latest update the printer is adding 2 trailing zeros to the end of the barcode number making the labels unusable. Please update and fix.
Response from Dymo.comBy DYMO Consumer Care, February 28, 2025
Hi,
Thank you for reaching out and sharing your feedback on our LabelWriter 550 Turbo and DYMO Connect software. We apologize for the inconvenience caused by our update. We're happy to inform you that the issue has been resolved in our most recent update, version 1.4.8, which is available for download on our website. You can also click on the 'update now' prompt when launching the software.
Should you require further assistance, please reach out to us directly via our website or live chat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for reaching out and sharing your feedback on our LabelWriter 550 Turbo and DYMO Connect software. We apologize for the inconvenience caused by our update. We're happy to inform you that the issue has been resolved in our most recent update, version 1.4.8, which is available for download on our website. You can also click on the 'update now' prompt when launching the software.
Should you require further assistance, please reach out to us directly via our website or live chat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Not good
on February 26, 2025
Posted by: DDS_
Setting up is easy but the software program itself is terrible and not user friendly. Previous software applications have been way easier to save and create new labels.
Response from Dymo.comBy DYMO Consumer Care, February 28, 2025
Hi,
Thank you for reaching out and sharing your feedback on our LabelWriter 550 Turbo and DYMO Connect software. We're sorry to hear that the software has not met your expectations.
To assist with the transition to our new software, we have a detailed guide available. You can find it on our website by navigating to: DYMO.com > Support > DYMO Help Center > Software > 'How to use DYMO Connect for Desktop?'
We appreciate your feedback and will be sure to share it with our developers.
Should you require further assistance, please reach out to us directly via our website or live chat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for reaching out and sharing your feedback on our LabelWriter 550 Turbo and DYMO Connect software. We're sorry to hear that the software has not met your expectations.
To assist with the transition to our new software, we have a detailed guide available. You can find it on our website by navigating to: DYMO.com > Support > DYMO Help Center > Software > 'How to use DYMO Connect for Desktop?'
We appreciate your feedback and will be sure to share it with our developers.
Should you require further assistance, please reach out to us directly via our website or live chat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
on March 11, 2025
Posted by: MikeA
Proprietary labels are not the move. This is trash.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO Consumer Care, March 19, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused. Your feedback is very important to us and it will be forwarded to the appropriate department.
Our DYMO labels as they have been tested and will offer the most user friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams and misaligned printing.
If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Your feedback is very important to us and it will be forwarded to the appropriate department.
Our DYMO labels as they have been tested and will offer the most user friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams and misaligned printing.
If you require further assistance, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Run Away, Do Not Walk
on March 18, 2025
Posted by: TMCK
The Dymo IT people have totally destroyed a product that used to be reliable and simple to use. Find another vendor and save yourself immense grief and hassle.
Response from Dymo.comBy DYMO Consumer Care, March 19, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused. Your feedback is valuable to us and it will be forwarded to the appropriate department for further review.
We recommend visiting our Help Center for articles on how to use the LabelWriter 550 Turbo. Please click here to visit the article: https://help.dymo.com/s/article/How-do-I-load-the-labels-on-the-spool-and-into-the-LabelWriter?language=en_US.
If you require further assistance, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Your feedback is valuable to us and it will be forwarded to the appropriate department for further review.
We recommend visiting our Help Center for articles on how to use the LabelWriter 550 Turbo. Please click here to visit the article: https://help.dymo.com/s/article/How-do-I-load-the-labels-on-the-spool-and-into-the-LabelWriter?language=en_US.
If you require further assistance, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Great for the business
on March 26, 2025
Posted by: evao14_2977
[This review was collected as part of a promotion.] The print quality is perfect on this. It’s pretty fast that printing what you need. It’s not loud at all and it’s the perfect size. It connects very easily. My son has it. He uses it for his business.
Written by a customer while visiting influenster.com
Customer Rating
1
Auto Text Sizing for Print
on March 29, 2025
Posted by: Frustrated Owner
I purchased the DYMO 550 a few weeks ago, and I have to say using the software has been a frustrating experience. I've been trying to add text to the label box for printing and it hasn't worked all that well. It cuts out most of the text when printing and doesn't automatically size the text to the label for printing, the product is useless at present. Is there a way to sort this problem?
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, April 18, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused, that is not the experience we want for you at all. To help with the issues that you are facing, please refer to our article here: https://help.dymo.com/s/article/How-to-use-DYMO-Connect-for-Desktop?language=en_US.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused, that is not the experience we want for you at all. To help with the issues that you are facing, please refer to our article here: https://help.dymo.com/s/article/How-to-use-DYMO-Connect-for-Desktop?language=en_US.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Be cautious
on March 31, 2025
Posted by: Pendleton
Started out really loving the printer it was just what I was looking for but only had a month and now giving me big issues started out by not recognizing the printer was even there uninstalled reinstalled still not working. Tried everything that they had mentioned in their help desk to get it going again and not having any luck will change to five stars if they can help me get it going again!!!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, April 15, 2025
Hello. Thank you for reaching out to us.
We sincerely apologize for the inconvenience caused. Your feedback is very important to us and it will be forwarded to the appropriate department.
For troubleshooting steps, please see here: https://help.dymo.com/s/article/What-do-I-do-if-my-printer-is-listed-as-unspecified-or-unknown?language=en_US.
If you have anymore feedback, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Your feedback is very important to us and it will be forwarded to the appropriate department.
For troubleshooting steps, please see here: https://help.dymo.com/s/article/What-do-I-do-if-my-printer-is-listed-as-unspecified-or-unknown?language=en_US.
If you have anymore feedback, please do not hesitate to get in touch with us directly. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5