Customer reviews from Dymo.com
DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Average customer rating
3.7
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
131
4 Stars
48
3 Stars
14
2 Stars
7
1 Star
58
55%of customers recommend this product.
(
61 out of
111)
Customer Reviews for DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Customer Rating
1
Poor product
on July 29, 2024
Posted by: RJMCOMP
Would ne recommend this product at this point. Tried 2 different brand new units. Will not run on a switch, which is a long industry standard?? Says it has to be connected to a router?? Many many error states occurred even running non network sharing on a PC (USB). Appears to be VERY sensitive to labels. Using 30374 Appt Card DYMO labels. 40+ years IT tech. Model 450 was great.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, July 30, 2024
Hello.
Thank you for contacting us and sharing your feedback.
We sincerely apologize for the inconvenience caused.
To ensure a seamless network connection and optimal performance, we highly recommend connecting the DYMO LabelWriter 550 Turbo directly to the router. This setup helps maintain a stable interaction between the printer and your network.
Also, note that printer sharing via USB requires the root computer to be turned on and available. If the computer is off, goes into sleep mode, or drops the network connection, the printer will become unavailable for other computers.
We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing. Our labels provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback.
We sincerely apologize for the inconvenience caused.
To ensure a seamless network connection and optimal performance, we highly recommend connecting the DYMO LabelWriter 550 Turbo directly to the router. This setup helps maintain a stable interaction between the printer and your network.
Also, note that printer sharing via USB requires the root computer to be turned on and available. If the computer is off, goes into sleep mode, or drops the network connection, the printer will become unavailable for other computers.
We recommend DYMO authentic labels as we can guarantee they will work well with the printer without issue. Our labels reduce issues such as excessive feeding, label jams, and misaligned printing. Our labels provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Desperately Searching for a Non-Dymo Alternative
on October 28, 2024
Posted by: JSilva
Label printer works fine, but the Dymo Connect software is ABYSMAL. We have about 2000 client addresses we need to import. The older series with the Dymo Label Software was great. Very simple, very intuitive. No bells or whistles. We've been fighting with this Dymo Connect software for a couple of years now, and it's a struggle every time we have to import addresses. It's like they tried to make designing it more "fancy" (read: difficult) and abandoned the actual usage part.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, October 29, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We apologize for the inconvenience you're experiencing with the software and appreciate your patience as we work to resolve this issue. To address this, we recommend a clean reinstallation of the DYMO software. Uninstall the current DYMO software>DYMO.com>Support > Download Software>Click on Not Sure Which Software to Choose>Compatibility Chart>Search by Software>Select Windows>download DYMO Connect 1.4.3. Install the downloaded software, restart your system, and try to import your data once more.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We apologize for the inconvenience you're experiencing with the software and appreciate your patience as we work to resolve this issue. To address this, we recommend a clean reinstallation of the DYMO software. Uninstall the current DYMO software>DYMO.com>Support > Download Software>Click on Not Sure Which Software to Choose>Compatibility Chart>Search by Software>Select Windows>download DYMO Connect 1.4.3. Install the downloaded software, restart your system, and try to import your data once more.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Effecient and easy to operate
on November 11, 2024
Posted by: megan22
[This review was collected as part of a promotion.] I have always been a fan of Dymo and label makers. We got this at the perfect timing and were planning a wedding. This was a dream!! Should be on every brides list. We will now use for Christmas Cards!
Written by a customer while visiting influenster.com
Customer Rating
1
JUNK - DO NOT BUY
on November 15, 2024
Posted by: KELLIb
I constantly have to reset, delete, start all over with this printer. It takes 30 minutes every time it loses connectivity, which seems to be every time I need to use it. I did do the off-brand label hack for a while, but it quit recognizing the labels. So, I bought the dymo brand and it still never recognizes the labels. HUGE PIECE OF JUNK. There was no option to give zero stars.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, November 19, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Abhorrent business practices, decent product.
on November 20, 2024
Posted by: dluke
from Iowa
Works great, functions (mostly) as intended. Has DRM in the labels however, which is absolutely insane to do. Until the requirement to use the DRM "infected" labels that you all make at Dymo is dropped, I cannot recommend this product to anyone.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, November 21, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Chip Label??? Horrible Service
on December 11, 2024
Posted by: twreb
from Southaven, MS
cannot find compatable label I need!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 13, 2024
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Clean
on December 12, 2024
Posted by: officiallyracheldaw_6389
[This review was collected as part of a promotion.] I love keeping things organized. When I’m organizing things I need something fast and easy and this is it. Just hook it up and put what you want and done.
Written by a customer while visiting influenster.com
Customer Rating
1
Only prints genuine labels.
on January 15, 2025
Posted by: Not Good
Replaced an old 400, as it will not work with Windows 11. It will not print on our U-Line labels, and we have half a case left. Returning the 550, purchased a competitive brand. No more Dymo.
Response from Dymo.comBy DYMO, January 24, 2025
Hello.
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for your feedback, we appreciate it as it is valuable to us. Please know that we have forwarded your feedback to the appropriate department for further review.
We sincerely apologize for the inconvenience caused. We would like to kindly inform you that our LabelWriter 5 series printers were designed to work with DYMO Authentic labels only, to prevent issues such as excessive feeding, label jams, and misaligned printing. Our labels will provide the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9 am - 5 pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com