Customer reviews from Dymo.com
DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Average customer rating
3.7
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
131
4 Stars
48
3 Stars
14
2 Stars
7
1 Star
58
55%of customers recommend this product.
(
61 out of
111)
Customer Reviews for DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Customer Rating
5
A office must have
on March 17, 2024
Posted by: charityb1
[This review was collected as part of a promotion.] My office so needed this Label Writer! It makes label writing so much freaking easier and faster every office needs one in my opinion. We have used it to make labels for all our files inside the office to help identify what we’re looking for quickly. Highly recommend!
Written by a customer while visiting influenster.com
Customer Rating
4
Handy for labels
on March 24, 2024
Posted by: mstree
[This review was collected as part of a promotion.] I'm not sure why I had a difficult time trying to figure out how this printer works but I did. After I figured it out I did exactly what it was meant to do. The print was clear.
Written by a customer while visiting influenster.com
Customer Rating
4
Great item
on March 27, 2024
Posted by: courtneyf78
[This review was collected as part of a promotion.] I’m loving this label writer, it comes in handy. The label writer is easy to use and it’s also easy to replace labels. The print quality is is good and I also love the speed of the printing.
Written by a customer while visiting influenster.com
Customer Rating
4
Great heat-based label maker
on April 2, 2024
Posted by: influenster_kaitlyn
[This review was collected as part of a promotion.] This has easy software install and it only took a few minutes to set up. You have a variety of fonts to choose from and letter size. The label maker detects the size of labels automatically and keeps track of how many labels are left while you are printing. The best part is that it doesn’t use any ink—so no worries on restocking that! I’ve used different types of label makers and this one is great. Only wish you could print in color.
Written by a customer while visiting influenster.com
Customer Rating
1
Not Fully LAN Compatible
on April 18, 2024
Posted by: MrDissapointed
from Chicago Area
Our very capable IT department was unable to get these printers to work consistently through our LAN. Dymo support says they don't work well through network switches and they have no network server software for this printer.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, April 19, 2024
Hi, thank you for contacting us and for sharing your feedback.
We are sorry that our latest range of printers has not met your expectations.
Our LabelWriter 550 Turbo printers are compatible with LAN. However, the use of switches will lead to connection issues both with the printer and the label detection feature. We do not offer support for third party server networks as the printer has an inbuilt LAN port.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry that our latest range of printers has not met your expectations.
Our LabelWriter 550 Turbo printers are compatible with LAN. However, the use of switches will lead to connection issues both with the printer and the label detection feature. We do not offer support for third party server networks as the printer has an inbuilt LAN port.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Not fit for purpose. Doesn't work most of the time
on April 27, 2024
Posted by: stevef42
from Australia
Had it for a year; worked about three times. Lost days of my life trying to get it to work. Not fit for purpose. Shame on your DYMO. Pull them off the shelf and stop torturing customers.
Response from Dymo.comBy DYMO NA, April 29, 2024
Hi Steve.
Thank you for contacting us and providing us with your feedback.
We are sorry that the printer has not met your expectations. The LabelWriter 5 series printers were designed to enhance seamless printing and overall user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Car
Thank you for contacting us and providing us with your feedback.
We are sorry that the printer has not met your expectations. The LabelWriter 5 series printers were designed to enhance seamless printing and overall user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Car
Written by a customer while visiting Dymo.com
Customer Rating
4
Convenient & fast
on May 31, 2024
Posted by: sydneyc498
[This review was collected as part of a promotion.] I like how this printer doesn’t smear after printing labels. It prints fast and is easy to set up on my computer (Mac). I like the options on the app to change size, alignment, and add different characters.
Written by a customer while visiting influenster.com
Customer Rating
1
Worst Printer Ever
on June 20, 2024
Posted by: nick123
from Durham NC
The new line is completely unusable and a waste of money. Only overpriced Dymo labels work because they're greedy. They claim that this is because other labels jam, but if that were true, people would already be buying Dymo labels, which are exactly the same anyway. Dymo Connect is the worst piece of software I have ever experienced using. Basically nothing functions and the software cannot reliably detect what type of labels are in the printer. Updates regularly make the printer not function with websites as it should. ANY OTHER PRINTER WOULD BE A BETTER CHOICE
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, June 24, 2024
Hi.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
We want to inform you that LabelWriter 5 series printers are compatible with all DYMO Labels manufactured after April 2020.
To determine if your labels are compatible with the LabelWriter 5 series, please check the label's packaging or core. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the bottom left corner of the front part of the package, then the labels are compatible. Additionally, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power, insert the labels making sure they are aligned to the left and the perforations are on your left side. Press the forward button to feed one label then connect the USB cable and try to print a label.
Additionally, if the steps don't work, we recommend you clean the printer sensors by visiting help.dymo.com > Label Writer > How to clean my LabelWriter 5 series. Then set your computer setting region to the United States.
We recommend visiting help.dymo.com >Software >How to use DYMO Connect Software as we have a detailed guide on how to use the software. As regard your feedback about the easy navigation of the software we assure you that your feedback will be forwarded to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us.
We want to inform you that LabelWriter 5 series printers are compatible with all DYMO Labels manufactured after April 2020.
To determine if your labels are compatible with the LabelWriter 5 series, please check the label's packaging or core. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the bottom left corner of the front part of the package, then the labels are compatible. Additionally, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
If your labels are compatible, please power cycle the printer by removing the power, labels, and USB cable. Press the power button 15 times. Re-connect the power, insert the labels making sure they are aligned to the left and the perforations are on your left side. Press the forward button to feed one label then connect the USB cable and try to print a label.
Additionally, if the steps don't work, we recommend you clean the printer sensors by visiting help.dymo.com > Label Writer > How to clean my LabelWriter 5 series. Then set your computer setting region to the United States.
We recommend visiting help.dymo.com >Software >How to use DYMO Connect Software as we have a detailed guide on how to use the software. As regard your feedback about the easy navigation of the software we assure you that your feedback will be forwarded to the appropriate department for further review.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com