Customer reviews from Dymo.com
DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Average customer rating
3.7
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
131
4 Stars
48
3 Stars
14
2 Stars
7
1 Star
58
55%of customers recommend this product.
(
61 out of
111)
Customer Reviews for DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Customer Rating
1
No longer works on network and need dymo labels
on January 3, 2022
Posted by: Michgip
from San Antonio
I purchased this 550 after using the 450 for years. You cannot use the 550 on a network so you have to purchase one to be at every computer. You also have to purchase labels straight from dymo, putting small label making companies lose business. Shame on dymo.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, January 5, 2022
Hello, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 Turbo. We sincerely apologize our products have not met your expectations. Please be informed that since you have the Turbo version of the LabelWriter 550 printer, you will be able to use the printer over your network either by setting it as a Shared printer or by using the optional LAN Connectivity feature. Please check your email as we have reached out with a guide on how to set up your printer. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
550 - terrible product
on September 7, 2022
Posted by: university
from Europe, Slovakia
I was used DYMO LabelWritter 400.
We upgraded for DYMO LabelWritter 550.
From previous use, we had some rolles of stickers from 400 - but it is not usable for 550.
550 si terrible product.
We cannot use sticker from 400
We upgraded for DYMO LabelWritter 550.
From previous use, we had some rolles of stickers from 400 - but it is not usable for 550.
550 si terrible product.
We cannot use sticker from 400
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, September 8, 2022
Hello.
We apologize our product has not met your expectations. DYMO LabelWriter 550 printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. However, your feedback is important for to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. DYMO LabelWriter 550 printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. However, your feedback is important for to improve our products.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
careful you have to use genuine dymo lables now
on November 11, 2023
Posted by: mikesilich
from australia
we only use dymo due to shopify/stocky software only supporting the dymo printers - but as we now have to use dymo branded labels we have now implemented a completely new warehouse management system so we can get away from these cheap printers and their efforts to force us to use their genuine label stock - we will be throwing this product in the bin.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, November 13, 2023
Hi Mike.
We are sorry for the inconvenience caused.
Our LabelWriter 5 series printers are only compatible with DYMO Authentic labels manufactured after April 2020 as they have been tested and will offer the most user-friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry for the inconvenience caused.
Our LabelWriter 5 series printers are only compatible with DYMO Authentic labels manufactured after April 2020 as they have been tested and will offer the most user-friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Terrible Dymo!
on December 28, 2021
Posted by: kde17
from Texas
I've been using the new Dymo for about two months and I hate it. It will not connect to my computer wirelessly, so I have to move my computer close enough to the printer to use a cord. In addition to that annoyance, the print quality is not as good as the old Dymo 450.
No, I would not recommend this to a friend.
Response from Dymo.comBy Tarun, DYMO, December 29, 2021
Hello, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 Turbo. We apologize our product has not met your expectations. Your feedback will be forwarded to the appropriate department. We would be very happy to assist you in resolving any issues with our product. The LabelWriter 550 Turbo does not have wireless capabilities. It has LAN Connectivity for Network sharing. You will need to connect the printer to your network via a LAN cable to share the printer to your network. Please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
2
company not versitle enought with their labels
on October 26, 2022
Posted by: Artur
from Elk Grove
I like Dymo labelWriter however since thee latest 550 only takes Dymo labels it doesn't work at all with other labels and they don't make the sizes I need
item being returned very disappointed in this change
item being returned very disappointed in this change
No, I would not recommend this to a friend.
Response from Dymo.comBy satya, DYMO, October 27, 2022
Hi Artur,
We apologize our product has not met your expectations. Our DYMO printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. However, We consider your feedback to improve ourselves.
If you are still having issues, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize our product has not met your expectations. Our DYMO printers have been designed to work specifically with our genuine DYMO labels to prevent issues like excessive feeding, label jams and misaligned printing. However, We consider your feedback to improve ourselves.
If you are still having issues, Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Sorry the product not meet my expectation
on January 23, 2023
Posted by: uri mares
from mexico
I Just buy it and return it the printer because of your new type of lables that require the machine i hope you could hold back your costumers because yo lost and other one this was my third printer that i want to buy Dymo but i just return it, i dont recomend to buy this printer for now. Good luck . I hope your sales go up with your new policies
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, January 25, 2023
Hello.
We sincerely apologize for the inconvenience caused and for letting you down. At DYMO we strive to bring the best products to our Consumers and it looks like in this case, we have let you down. We value your feedback and we will be forwarding it to the appropriate department for further review.
The LabelWriter 5 series printers were manufactured to work with DYMO chipped labels to avoid issues like excessive feeding, label jams and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused and for letting you down. At DYMO we strive to bring the best products to our Consumers and it looks like in this case, we have let you down. We value your feedback and we will be forwarding it to the appropriate department for further review.
The LabelWriter 5 series printers were manufactured to work with DYMO chipped labels to avoid issues like excessive feeding, label jams and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
ONLY purchase if you only need WHITE labels
on March 30, 2023
Posted by: Disappointed3
This machine is not as well-made as the 450s are. It is much smaller as well. I have very small hands and it is tricky for me to load the labels with the little space provided. But the biggest reason I've returned the one we purchased is that it ONLY take DYMO brand labels, which would be fine except that those labels ONLY come in WHITE. We use 4 different color labels for various things in our office, so this does not serve our purpose.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, March 31, 2023
Hello.
We sincerely apologize for the inconvenience caused.
We currently do not have labels available in color except for Shipping labels(2 1/8" X 4") which are available in the colors Red and Yellow.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
We currently do not have labels available in color except for Shipping labels(2 1/8" X 4") which are available in the colors Red and Yellow.
If you have any more questions, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Not Reliable & Label Supply Availability is poor
on May 30, 2024
Posted by: BusinessOwner
from Katy, Texas
Do not purchase this product!!
We bought the 550 Turbo, which printed well for a short time on the small label rolls provided with the unit.
Finding "authentic" DYMO labels is nearly impossible. When we did, they did not work either. As a business, we need reliability and supply availability. This product has neither.
We are pursuing other options. Paying more to get relaibility.
Please don't respond with standard language about "authentic" DYMO labels. That is not the problem.
We bought the 550 Turbo, which printed well for a short time on the small label rolls provided with the unit.
Finding "authentic" DYMO labels is nearly impossible. When we did, they did not work either. As a business, we need reliability and supply availability. This product has neither.
We are pursuing other options. Paying more to get relaibility.
Please don't respond with standard language about "authentic" DYMO labels. That is not the problem.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, May 31, 2024
Hello. Thank you for reaching out to us and providing your valuable feedback.
We sincerely apologize for the inconvenience caused.
Please be aware that all DYMO Labels manufactured after April 2020 are compatible with the LabelWriter 5 series printer.
To verify if your labels are compatible with the LabelWriter 5 series, please examine the packaging or the core of the labels. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the bottom left corner of the front part of the package, then the labels are compatible. Also, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
Furthermore, we recommend purchasing from labelcity.com because this supplier specifies on their website whether the labels are compatible with the LabelWriter 5 series printers.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Please be aware that all DYMO Labels manufactured after April 2020 are compatible with the LabelWriter 5 series printer.
To verify if your labels are compatible with the LabelWriter 5 series, please examine the packaging or the core of the labels. If the packaging is blue with two black dots next to the barcode or green with the recycling sign at the bottom left corner of the front part of the package, then the labels are compatible. Also, if there is a DYMO logo on the core of the labels, they are compatible with the LabelWriter 5 series.
Furthermore, we recommend purchasing from labelcity.com because this supplier specifies on their website whether the labels are compatible with the LabelWriter 5 series printers.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com