Customer reviews from Dymo.com
DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Average customer rating
3.7
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
131
4 Stars
48
3 Stars
14
2 Stars
7
1 Star
58
55%of customers recommend this product.
(
61 out of
111)
Customer Reviews for DYMO - LabelWriter 550 Turbo Desktop Label Printer - Black
Customer Rating
1
Upgraded from 450 to 550
on October 18, 2022
Posted by: JWohlg
from Topeka,KS
Our office recently needed to add an additional label printer. We have had no issues with our 450's or our 5xl. So I thought why not go with the 550. Well lesson learned even though I did my research no were did it say that I would need to use the Dymo 550 as an Admin to use it in Word. Well that would be an issue since not everyone is an Admin. I did contact Customer Service and they told me they had no fix so I basically at this point have a paper weight. Yes I do have the latest software downloaded on all laptops that use the Dymo labels and they are all using Windows 11. And no I did not modify the download. If someone would like to help that would be wonderful since no one else has reached out and I have not located any additional assistance searching the googles.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, October 19, 2022
Hello.
We sincerely apologize for the inconvenience caused. At the moment, the only way to use Word-In is to make sure that the DYMO Connect Web Service is running as admin.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. At the moment, the only way to use Word-In is to make sure that the DYMO Connect Web Service is running as admin.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Cannot use with existing DYMO labels - TERRIBLE!
on October 19, 2022
Posted by: Former Dymo Lover
from Chicago
My old DYMO died, so I bought a new 550 Turbo... I have existing rolls of authentic DYMO labels which I now cannot use in this device! RIDICULOUS! I will be returning this and not recommending this product to anyone! DYMO, what were you thinking? I mean seriously?! With "supply chain" issues everywhere and inflation through the roof, I now have to buy new labels.. I don't think so! Poor release planning on your part.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, October 20, 2022
Hello.
We sincerely apologize for the inconvenience caused.
Please reach out to us via our website or through LiveChat and we will be happy to give you some assistance regarding this issue. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
Please reach out to us via our website or through LiveChat and we will be happy to give you some assistance regarding this issue. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
3
Poor OS
on January 27, 2022
Posted by: dustergrl
from West Bend, WI
Gender:Female
[This review was collected as part of a promotion.] This Labelwriter prints smoothly and efficiently. Labels tear off easily, which is a huge advantage because this printer only takes DYMO labels (haven’t found a workaround to that yet). Unfortunately, the software that supports the product isn’t user-friendly. I can only put one label at a time into a file unless I import from elsewhere. The integral program to make these labels is extremely primitive and does not function well on my computer, which is less than six months old. I was looking forward to using this for family address labels but with software issues and only taking DYMO labels I am seriously reconsidering at this point.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, January 31, 2022
Hello, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 Turbo. We apologize our products have not met your expectations. Should you like to print more than one copy of the same label, you may press on the cogwheel next to the Print button, and you will be able to increase the number of copies to print from there. There is also the Import Data and Print function wherein you can select your data and have them all print out consecutively at once. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Older DYMO labels will not work - JUNK!
on June 9, 2022
Posted by: keslinger
from Mechanicsburg, PA
I purchased this printer just for printing a specific label of which I have a box full of authentic DYMO labels. Of course, there's no way to force it to print on a label that it does not recognize! This is not a "feature"... It is a problem! I have a box full of authentic DYMO labels that I cannot use on this printer!
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, June 13, 2022
Hello.
We sincerely apologize for the inconvenience caused and would like to kindly inform you that the LabelWriter 550Turbo is compatible with DYMO labels manufactured after April 2020.
Kindly contact us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused and would like to kindly inform you that the LabelWriter 550Turbo is compatible with DYMO labels manufactured after April 2020.
Kindly contact us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
2
Frustrating!!!
on November 10, 2021
Posted by: GBlack
from Fort Wayne, IN
The label recognition feature is terrible. I bought Dymo labels with the printer but its constantly telling me unknown paper recognized. I have to power off several times before it recognizes the labels. Once that happens, it works great.
No, I would not recommend this to a friend.
Response from Dymo.comBy Tarun, DYMO, November 12, 2021
Hello, this is Tarun from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter 550 Turbo. We apologize our product has not met your expectations. Your feedback will be forwarded to the appropriate department. We would be very happy to assist you in resolving any issues with our products. Please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
WTHeck Dymo
on May 25, 2022
Posted by: Anonymous
from California
My government agency uses 450s heavily but they are not available any longer. Purchased 550 Turbos after years of having 400s, 450s, Turbos and even Twin Turbos. These 550s are a nightmare, very few labels to choose from then purchase and then they do not work!
No, I would not recommend this to a friend.
Response from Dymo.comBy CYNTHIA , DYMO, May 30, 2022
Hello Shawnesti.
We are sorry about your experience with the LabelWriter 550 Turbo. I would like to kindly inform you that LabelWriter 5 series printers are only compatible with DYMO Labels manufactured after April 2020.
Your feedback has been forwarded to the appropriate department and may be considered during the development of future products.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry about your experience with the LabelWriter 550 Turbo. I would like to kindly inform you that LabelWriter 5 series printers are only compatible with DYMO Labels manufactured after April 2020.
Your feedback has been forwarded to the appropriate department and may be considered during the development of future products.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Extremely disappointed
on October 13, 2023
Posted by: giuseppe
from Austria
I am extremely disappointed with the label printer 550turbo as I was using the previous version (450) to print customised labels that are stable at -80 degrees. Now, since with this machine only official dymo labels can be used, I cannot use my crio labels any longer and the purchase of 550turbo was completely useless. I regret buying it and I am upset you cannot provide labels that are stable at low temperatures. Instead of being an upgrade, this new product was a complete downgrade.
I wish I could have my money back.
You could have at least allowed to let us use other kinds of labels if you cannot provide the ones we need.
Very frustrating.
I wish I could have my money back.
You could have at least allowed to let us use other kinds of labels if you cannot provide the ones we need.
Very frustrating.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, October 13, 2023
Hello,
We are sorry to hear about the Label compatibility issue you have encountered with the LabelWriter 550 Turbo. We expect the best from our products and it seems, on this occasion, we have let you down. Your feedback is valuable to us and will be shared with our product development teams for further review.
We recommended the use of our DYMO labels as they have been tested and will offer the most user-friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry to hear about the Label compatibility issue you have encountered with the LabelWriter 550 Turbo. We expect the best from our products and it seems, on this occasion, we have let you down. Your feedback is valuable to us and will be shared with our product development teams for further review.
We recommended the use of our DYMO labels as they have been tested and will offer the most user-friendly experience with our printers. Our DYMO authentic labels prevent issues such as excessive feeding, label jams, and misaligned printing.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
I Buy DYMO LW'sBECAUSE Of Other Label Manufacturer
on December 15, 2021
Posted by: JB1100
from Tucson, AZ
I've been using Dymo LabelWriters at my company for Visitor Management for over 20 years, and am appalled that DYMO would selfishly pull something like this. By "this" I mean making it so that only DYMO Brand Labels are compatible with their LabelWriter. I buy aftermarket labels that are not just Direct Thermal, but are Self-Expiring, so we don't use just standard Direct-Thermal Labels. The Self-Expiring Labels are much more expensive. I currently have 240 Rolls of these aftermarket labels in stock throughout our properties, and for obvious reasons, I do not want this inventory to go to waste. I also want to point out the fact that the only reason I ever started buying DYMO LabelWriters, in the first place, and my company has bought many of them over the past 20+ years, is BECAUSE of this aftermarket label manufacturer who designed their labels to work specifically with DYMO LabelWriters. Had it not been for this aftermarket label manufacturer, DYMO would likely have NEVER gained my company's business in the first place, so to have DYMO go and pull a stunt like this is reprehensible. We will be searching for alternatives to DYMO before we need to replace one of our DYMO LabelWriter 450 Turbos, which we love and still have operating. Thanks, but no thanks DYMO!!!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO, December 21, 2021
Hello, this is Faith from DYMO Consumer Care. Thank you for providing your feedback for the DYMO LabelWriter 550 Turbo. We expect the best from our products, and it seems, on this occasion, we have let you down. All feedback is valuable to us and helps us develop ourselves. The LabelWriter 550 printers are only compatible with authentic DYMO labels, this is due to the chip present in the DYMO labels. If you require any further assistance, please do not hesitate to give our technical support team a call at 877-724-8324 Monday-Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com