I purchased the Omni Book because support for Windows 10 was ending. Setup was very smooth, just following the online directions. As expected, opening files and websites is much faster than on my Windows 10 machine, which had a mechanical drive. Initially I had trouble accessing my old documents and photos. I got messages like "Word experienced an error in trying to open the file", and for the photos, Format not supported, or may be corrupted. Then, after some cogitation, I found I could do this by going to One Drive. Now everything seems accessible.
We've stuck with HP for computers and printers for years, because they are reiable. The one I just purchased has one of the qualities I look for in a computer which is a backlit keyboard. I thought it also had a touchscreen, but sadly, it doesn't. I am only going to use it as a back up, if something goes wrong with my current laptop, because I prefer a computer with a touchscreen.
Product review - Has a touch screen - I didn't know that. 😘 Speakers are really bad. 😒 Lightweight and has a nice look. 😊 My mouse does not work most of the time. 😕 It is difficult to review this computer when I have been unsuccessful in setting it completely up, so I rarely get to use it - what a disappointment and such a waste of my hard-earned money 😡. I purchased the 24/7 care pack so I would have tech support to help me set the computer up properly, but I find it odd I have no phone number to contact them. 😕 So, all things considered, even though I paid for tech support I really am unable to review a product that I can't figure out set up or how to use. 😁