Customer reviews from hp.com
HP - OmniBook 5 16-af1865nr - Intel Core Ultra 7 - 16GB - 1TB SSD - Windows 11 - Silver
Average customer rating
4.2 out of 5
4.2
(227 Reviews)
Open Ratings Snapshot
Rating breakdown 227 reviews
5 Stars
146
4 Stars
38
3 Stars
14
2 Stars
7
1 Star
22
81%of customers recommend this product. 
(
59 out of 73
)
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Customer Reviews for HP - OmniBook 5 16-af1865nr - Intel Core Ultra 7 - 16GB - 1TB SSD - Windows 11 - Silver
Customer Rating
3 out of 5
3
Not satisfied..
on October 5, 2025
Posted by: Manny Mo
from DC
Verified Purchase:Yes
The PC arrived with a minor screen issue, a small peeling spot that's visible but doesn't currently affect functionality. However, I'm unsure if it might worsen over time, so I decided to let it go for now.
Later, I noticed a speaker issue. I suspected it might be driver-related, so I reinstalled the audio drivers, but the problem persisted. The glitch is brief, like a millisecond hiccup, similar to the sound of an old record skipping. I've tried multiple troubleshooting steps, but nothing has resolved it.
If the issue continues or worsens, I plan to use the warranty.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
The Right Laptop
on January 22, 2026
Posted by: D. Perry
from New York, NY
Verified Purchase:Yes
So happy with my new HP. This is replacing my old 15.6 pavilion laptop which I had for 6 years. This laptop is lighter, runs quiet, has the backlight keyboard and touch screen...what more could you want. Perfect for working from home.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great!
on August 5, 2025
Posted by: Kyle AD
from US
Verified Purchase:Yes
Quality Laptop, would be 5/5 but they had McAfee on it by default.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Nice laptop
on November 15, 2025
Posted by: Gabrielle S
from Browerville MN
Verified Purchase:Yes
We bought our HP laptop to do some work using the internet. The set up was easy!!! Very important for nontechy people. ;) a lot of questions popped up while setting up. Some I wasn’t sure of, could I go back later? Was it a one time thing? If not…. Where you find it again? It would be nice to make that clearer. Great screen size. I’m happy with it because I can do what I need to.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Missing
on January 20, 2026
Posted by: coldfoot57
from Missouri
Verified Purchase:Yes
When I ordered, it was suppose to include Intel 7
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
New Purchase Setup Helps.
on September 22, 2025
Posted by: Anonymous
from Fleming Island, FL
Verified Purchase:Yes
I have thought for many years that all PC Manufacturers should make it easier for all of their customers to understand & execute (or ai now to automatically execute) all necessary steps to keep their personal data Safe & their PC's running smooth as new for however long they have them. Most do not understand about all of settings, virus protections, etc. Maybe some sort of Simple Checklist / Program to be opened upon New Purchase - ?
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Not worth the price
on November 28, 2025
Posted by: GabrielOS
from New York
Verified Purchase:Yes
The laptop feels cheap, the after closing it and opening it for a month the screen edges leave a dirt print on the bottom part of the laptop. For some reason its hard to plug and unplugged a HDMI or the charging cord from its ports. The display changes colors all the time and its very uncomfortable, horrible white colors and not so vivid colors on the images. I can see light that may be cause by pressure on the display while urning on the laptop. In the software are I feel it has
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
OmniBook5: A Perfect Laptop
on December 2, 2025
Posted by: Heinz W in Kirksville MO
from Kirksville, Missouri
Verified Purchase:Yes
My new HP OmniBook5 is perfect! I have owned numerous laptop computers over several decades, and this 16-inch-screen OmniBook5 is absolutely the best one. A few of the best features include the following: Backlit keyboard; NumPad that works with Windows as it should; emoji key; specially lighted keys for sound being off and power button location; easy typing on the keyboard; large letters, numbers, etc. on the keys; pop-up notification for NumLock on/off. I also like the fact that this laptop came with 32GB of RAM and a 2TB SSD and that it has the full complement of ports, including HDMI. The setup process was seamless and quick -- no glitches. Finally, the price: very low cost to this wonderful laptop computer. Overall, a wonderful product!
I would recommend this to a friend!
Written by a customer while visiting hp.com
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