Customer reviews from hp.com
HP - 15 15.6" FHD Touchscreen Laptop - Intel Core i5 with 8GB Memory - 512GB SSD - Windows 11 - Silver
Average customer rating
3.7
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
38
4 Stars
15
3 Stars
12
2 Stars
2
1 Star
15
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for HP - 15 15.6" FHD Touchscreen Laptop - Intel Core i5 with 8GB Memory - 512GB SSD - Windows 11 - Silver
Posted by: Cindy
Verified Purchase:Yes
I always buy hp, but this last laptop was terrible less than a year i could never log in to my microsoft account, crashed took to a computer guy and now its crashed again
Written by a customer while visiting hp.com
Posted by: Dennis
Verified Purchase:Yes
Excellent product
Written by a customer while visiting hp.com
Customer Rating
1
HP Laptop 15 I absolutely hate it and you don’t allow enough characters to explain
on September 6, 2026
Posted by: None
Verified Purchase:Yes
I don’t like anything about it
Written by a customer while visiting hp.com
Posted by: xtrarick
Verified Purchase:Yes
This thing functions as my only computer for half of the year. I use a desktop while in one city; and then this laptop while in another. It has all of the function and comfort of my desktop but takes up very little room.
Written by a customer while visiting hp.com
Posted by: Julie
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Posted by: Kelly
Verified Purchase:Yes
I use the laptop almost every day. For my personal use and my volunteer duties at the American Legion. It has made my life so much easier!!! Thank you!!
Written by a customer while visiting hp.com
Posted by: Retired
Verified Purchase:Yes
I've been purchasing HP laptops for several years. I bought this one because the HP I had literally fell apart. The hinges froze up and when I tried to open it the whole mechanism broke. I actually used duct tape to hold the screen to the keyboard. The only thing still connected were two tiny wires; one on each side. The only issue that I have with this one is the keys. I'm seventy-four years old and gray on charcoal keys are hard to see. To boot up everyday, I count six keys from the right. I guess maybe I should have removed the keys from the trashed laptop and replaced these. Other than that, I have no issues with this model. It is sufficient for my purpose of use.
Written by a customer while visiting hp.com
Customer Rating
1
Runs really hot and exhausts too much heat.
on September 5, 2026
Posted by: Dee
Verified Purchase:Yes
Home use. From initial install, laptop runs hot and exhausts too much heat to be used as a "laptop". Unit on charging cable gets hot. If I had my receipt, I would return this unit.
Written by a customer while visiting hp.com