Customer reviews from hp.com
HP - 15 15.6" FHD Touchscreen Laptop - Intel Core i5 with 8GB Memory - 512GB SSD - Windows 11 - Silver
Average customer rating
3.7
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
38
4 Stars
15
3 Stars
12
2 Stars
2
1 Star
15
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for HP - 15 15.6" FHD Touchscreen Laptop - Intel Core i5 with 8GB Memory - 512GB SSD - Windows 11 - Silver
Posted by: James
Verified Purchase:Yes
Great Screen view, ease of use
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I don’t know what to do about it.
Written by a customer while visiting hp.com
Posted by: SaltySailor
Verified Purchase:Yes
Not much. It has too many non-essential features. Turn it on and it starts asking questions. I just wanted a computer instead of an artificial personal assistant. Can’t type a simple letter without interference from AI asking, Do you want help? Then it tries to rewrite sentences. Going from one task to another is next to impossible. All this automated crap needs to go. NO I do not want AI or any other entity writing for me.
Written by a customer while visiting hp.com
Customer Rating
1
The charger did not work and you would not replace it you claimed you had no parts
on September 8, 2026
Posted by: Frank L amb
Verified Purchase:Yes
Send me a charger that works!!!
Written by a customer while visiting hp.com
Posted by: Sanclovis
Verified Purchase:Yes
Having a customer service line
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I have had a positive experience so far with my new laptop. I feel very satisfied with the laptop so far.
Written by a customer while visiting hp.com
Posted by: LZ
Verified Purchase:Yes
Easy to install. It's very reliable. If I use it a lot, the battery doesn't last as long as I had expected.
Written by a customer while visiting hp.com
Posted by: someone
Verified Purchase:Yes
Does not hold a charge for very long. Even when it's turned off it still loses battery. It's frustrating to have to keep plugging in all the time. It's a new laptop and yet the battery only lasts less than a days worth of work.
Written by a customer while visiting hp.com