Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.2
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
149
4 Stars
27
3 Stars
17
2 Stars
12
1 Star
22
80%of customers recommend this product.
(
111 out of
138)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Posted by: Joe McKane
from San Antonio
Verified Purchase:Yes
I have big hands phone big works good with good with big hands
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Atlanta, GA
Expertise:Expert
Verified Purchase:Yes
Amazing phone I love it. The new desing is a realle amazing upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 21, 2025
Hey Oscar, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how amazing you are finding this device to be, and that you are happy with your upgrade. We have provided a link to the complete manual to help you explore additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions arise during your exploration. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kimberly Vice
from Grand Bay Al
Expertise:Expert
Verified Purchase:Yes
I'm loving my new phone works great had so many features battery life is excellent 10/10 stars
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
“This Samsung phone offers fantastic performance,
on November 12, 2025
Posted by: Kiflom yohan
from Seattle,wa
Expertise:Intermediate
Verified Purchase:Yes
I am so happy that I have a great galaxy s25 ultra 256GB phone and great trade deal with my old Samsung This Samsung phone offers fantastic performance, a stunning camera, and impressive battery life, making it a great choice for anyone!”
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Terrible Voicemail.
on November 12, 2025
Posted by: Donald0331
I cannot stand the voice mail. It takes you 10 minutes to listen to your voice mails. It reads off times and data, AND spells out the phone number AND tells you how long the message. All of which you will know if you could just listen to your voice mail without a 10 minute prompt.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone left me speechless
on November 12, 2025
Posted by: Zhyar
from Iraq, Sulaimani
Expertise:Intermediate
Love the phone in all of its entirety, it's truly perfect in every way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, November 12, 2025
Hey Zhyar, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how perfect you are finding this device to be every day during your usage. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Best as everytime
on November 10, 2025
Posted by: Mohan
Battery is draining quick I felt and as usual display is amazing new features are very good generative edit is excellent overall I liked it
Response from Samsung USBy R&R Team, November 11, 2025
Hey there Mohan, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and capabilities of your device. The intelligent battery of your device is designed to maximize after a short period of usage, and adjusting to your specific consumption. If this is not your experience, we have provided a link a few troubleshooting guides to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on November 9, 2025
Posted by: TifaHeart
Expertise:Intermediate
Great phone and display. Battery last all day and phone charges quickly. Massive storage as I got the phone with extra storage.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US