Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.2
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
149
4 Stars
27
3 Stars
17
2 Stars
12
1 Star
22
80%of customers recommend this product.
(
111 out of
138)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Jack
on March 10, 2025
Posted by: Believer
Third time returning and now I will never fualter again
Written by a customer while visiting Samsung US
Customer Rating
5
Greate color
on March 8, 2025
Posted by: Joon1234
New phone. AI
I like very much.
I need some more time to use.
I like very much.
I need some more time to use.
Written by a customer while visiting Samsung US
Customer Rating
3
Big problem.
on March 8, 2025
Posted by: Wilton
I had this phone for about a month now, and while it is very fast and has a lot of features, it does not meet my expectations. For such an incredibly expensive phone, I expect it to be near flawless, but there are a couple problems with it, one being CRUCIAL. Battery protection. It literally doesn't work. This appears to be an issue that not many users realize, but when charging my samsung s25 ultra, it does not stop at 100 percent when battery protection is on. I scoured the internet to see if there are others having this issue, and there are a handful who have also noticed this on their samsung devices. I am very disappointed and pretty frustrated. It is a very good phone outside of this issue, but its just too expensive and sloppy to ignore.
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, March 10, 2025
Hey Wilton, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how valuable your device is to you, and wanting to truly feel the value with the usage. We would love to help you ensure your device operates as intended, and expected. We have provided a link to the Samsung Support Team to help you with this experience one on one through chat. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the phone to own
on March 7, 2025
Posted by: Coachtotech
from Ohio
Expertise:Expert
The best samsung phone to date. The look, the feel and the build are top notch
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
nice
on March 7, 2025
Posted by: yeji
good phone, it has very nice AI functions and camera
Features
5
Performance
5
Design
5
Value
5
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
5
Nice
on March 6, 2025
Posted by: Luv2
Nice one*5 star*****excellent mobile good version
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera Performance And Everything!
on March 6, 2025
Posted by: luve
Expertise:Expert
Bought This Phone It is Amazing The Performance Is Camera And Everything Love Samsung!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SO FAR SO GOOD!
on February 28, 2025
Posted by: KINGREESEITALIO
Expertise:Expert
TBH I DIDNT CARE HOW GREAT OF A PHONE IT WAS OR HOW MUCH BETTER IT WAS THAN PREVIUOS DEVICES I HAD MY MIND WAS MADE UPIM WAITING FOR THE S26 ULTRA !I TOLD MYSELF I HAVE THE 24 ULTRA ! ,ITS PERFECTLY FINE! I DONT NEED THE S25 ULTRA! .......SO THAT LASTED ABOUT 3 WEEKS LOLOLOLOL BUT IM GLAD I UPGRADED IM LOVING IT SO FAR !!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US